Please how do I remove this from our email generated for users [Naliss Community] <a class="lightbox" href="https://global.discourse-cdn.com/meta/original/4X/d/6/e/d6e4bea9b6bb9312f3be5152796a1a5013c349f7.png" data-download-href="/uploads/short-url/uF2gfvYfpqEz1x9YBvrpnroEEpF.png?dl=1" title="The image is a screenshot of a Gmail email with a subject line "EMAIL DELIVERABILITY TEST" and it appears to be a email from Naliss Community. (Captioned by AI)" rel="noopener nofollow ugc">[The image is a screenshot of a Gmail email with a subject line "EMAIL DELIVERABILITY TEST" and it appears to be a email from Naliss Community. (Captioned by AI)]

Finally, found it under “All site settings” . Then, search for “Email” That’s it. You’ll find the color heading and link color as well as the subject heading in the list of email settings.

You can do this in https://YOUR-FORUM/admin/customize/email_templates/user_notifications.account_exists under any email which has brackets in their subject line. Just clear out the brackets. [Account already exists. (Captioned by AI)]

Thank you so much, but on the summary, it’s still displaying the [] symbol.

Removing [] from email

Support

Lilly (Lillian ) October 11, 2024, 2:58pm 4

Please refrain from randomly mentioning other members and staff in your posts. thank you

Topic		Replies	Views
Bug: changing the email subject for some templates is ignored Bug	8	1538	January 29, 2020
Simpler email subject lines Announcements email	16	926	July 19, 2026
Customizing specific system email templates Site Management email , how-to	8	13241	November 3, 2025
How to completely remove the user's name from the email? Feature	2	957	April 5, 2021
Email stripping removing everything Support	0	376	December 12, 2020

Removing [] from email

Related topics