# Removing staged users - how to?

**URL:** <https://meta.discourse.org/t/removing-staged-users-how-to/122234>\
**Category:** Product Support\
**Created:** [7월 6, 2019, 4:39오후 UTC](https://meta.discourse.org/t/removing-staged-users-how-to/122234 "2019-07-06T16:39:55Z")\
**Posts on this page:** 1\
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**Author:** ![Ivan\_Rapekas](https://sea3.discourse-cdn.com/meta/user_avatar/meta.discourse.org/ivan_rapekas/32/248924_2.png) [@Ivan\_Rapekas](https://meta.discourse.org/u/Ivan_Rapekas)\
**Post date:** [7월 6, 2019, 4:39오후 UTC](https://meta.discourse.org/t/removing-staged-users-how-to/122234/1 "2019-07-06T16:39:56Z")

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Hi, I set up email processing for incoming emails from anonymous users.

I decided to check this using an invite function. The email was sent from `notification email` to mailbox connected to category. A new topic was created successfully, the staged user was created too.

Then I open the mailbox and forward the invite mail to myself (i.e. again to the category). With the beta option for forwarded emails enabled the system returned a message that topic could not be created because no body detected. Seems like a bug, but nevermind. As a result, the second topic `Email issue – No Content` was created from the same staged user.

The question is how to remove this staged user 🙂…

I open admin panel, go to users, staged. Then first click to remove all user’s posts, next remove the user (just remove without blocking IP). After a few minutes, the user with its messages is returned. How to remove it and messages? What’s wrong? There are no any errors or warnings in log.

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