# Replacing Slack by Discourse

**URL:** https://meta.discourse.org/t/replacing-slack-by-discourse/121104
**Category:** Community Building
**Created:** [June 23, 2019, 12:58pm UTC](https://meta.discourse.org/t/replacing-slack-by-discourse/121104 "2019-06-23T12:58:57Z")
**Posts on this page:** 1
**Showing post:** 3

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### Author: ![merefield](https://sea3.discourse-cdn.com/meta/user_avatar/meta.discourse.org/merefield/32/176214_2.png) [@merefield](https://meta.discourse.org/u/merefield)
#### Post date: [June 25, 2019, 4:43pm UTC](https://meta.discourse.org/t/replacing-slack-by-discourse/121104/3 "2019-06-25T16:43:47Z")

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Stefan,

> 1. [Discourse as a private email support portal](https://meta.discourse.org/t/discourse-as-a-private-email-support-portal/34444)

It’s an amazing replacement for email groups (if that’s what you mean)

Tasks

> 1. [Task manager within Discourse?](https://meta.discourse.org/t/task-manager-within-discourse/68691)

Can be done already with stable plugin

> 1. [Using discourse as ticket system, so no balls are dropped woman\_juggling](https://meta.discourse.org/t/using-discourse-as-ticket-system-so-no-balls-are-dropped-woman-juggling/82698)

Can be done already with stable plugin

> 1. [Tickets Plugin tickets](https://meta.discourse.org/t/tickets-plugin/97914)

Yes this one 🙂

Feed

> 1. [Favorites - select your favorite categories](https://meta.discourse.org/t/favorites-select-your-favorite-categories/81959)

I’m personally working on this plugin which is presently broken. Would appreciate some additional pledges to deliver this to the community.

> 1. [Let users configure categories for /Latest](https://meta.discourse.org/t/let-users-configure-categories-for-latest/101314)

See favourites above, same thing? (Sorry no time to dig on this right now)

1. [A more social Discourse layout](https://meta.discourse.org/t/a-more-social-discourse-layout/89759)

Consider the plugin I support (with @angus) - [Topic List Previews.](https://meta.discourse.org/t/topic-list-previews/101646)

> I would like to know how stable it is.

_Very_. In two years of running Discourse sites I’ve had \< 3 outages over 3 sites which didn’t last for more than 30 mins each, and those were due to an error on my part. Rock Solid.

```plaintext
It is reliable and reasonable option to cover a workflow as below:

1. Initiate conversation with person/entity xyz
-> Create discussion in discourse
-> discourse sends email to xyz
-> email should show senders as Name.Surename@community…
2. answered will added to the discussion
-> allowing xyz to enter the discussion on our discourse would be appreciated
3. resulting task(s)
-> assign to community members
-> add to calender (meeting, due date …)
-> all tasks/tickets need to visible to all community members

```

I’m pretty sure this can all be done right now.

My suggestion is … _try it_

It is _very_ low risk to spin up a sandbox in a VPS and start configuring it the way you want things to work.

Your greatest cost will be time (but getting a basic working instance up takes surprisingly little time - less than an hour?)

You can then evaluate it yourself and then with your team and stakeholders and check off all of your combined requirements.

Imho - go for it! Given what you have written I don’t see significant show stoppers, least of all for a feasibility analysis.

There is huge platform, community and dev support here and if you are well funded getting anything customised will be no problem at all.

Robert

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