Self-hosted, 2026.1.5 (commit 2727e4d). We run a community in mailing-list mode and take replies by email.
A member replied from Outlook with a fairly long post, and the copy that showed up on the site — and went back out to the list — was cut off partway through. Everything from their first numbered list onward was just gone. No error, nothing in the logs, the post simply ended mid-sentence.
What threw me at first: the bullet lists earlier in the same email came through fine. Only the numbered list got chopped, plus everything after it.
It’s extract_from_word in lib/email/receiver.rb. For Outlook/Word mail it treats the first child of .WordSection1 that isn’t a or as the start of a signature or forwarded message, and removes it along with every sibling after it:
elided =
doc.css(
“.WordSection1 > :not(p):not(ul):first-of-type, .WordSection1 > :not(p):not(ul):first-of-type ~ *”,
).remove
Outlook renders numbered lists as , and the selector doesn’t exclude ol. So the numbered list is the first “not p, not ul” element, and the receiver cuts the message right there. Bullet lists () are excluded, which is why those survive and the numbered one doesn’t.
Repro
- From Outlook (desktop), reply to a notification. Write a paragraph, then a numbered list, then another paragraph.
- The created post keeps the text down to the numbered list and drops the list and everything below it.
Minimal HTML body that triggers it (easy to drop into a receiver spec):
Intro paragraph.
Steps:
- First
- Second
This trailing paragraph disappears too.
You get back just the two intro paragraphs.
Still present on main — the selector hasn’t changed. I searched the bug category first and didn’t find this one already filed.
Suggested fix
Treat the same as , since a numbered list is content, not a signature:
“.WordSection1 > :not(p):not(ul):not(ol):first-of-type, .WordSection1 > :not(p):not(ul):not(ol):first-of-type ~ *”
That keeps the list and still elides the real signature/forward markers (tables, divs, hr, images). Happy to open a PR with a fixture email and a failing spec if that’s helpful.
