# בעיות בתשובה במייל

**URL:** <https://meta.discourse.org/t/reply-by-email-issues/202333>\
**Category:** Product Support\
**Created:** [1 בספטמבר,‏ 2021,‏ 1:29pm UTC](https://meta.discourse.org/t/reply-by-email-issues/202333 "2021-09-01T13:29:15Z")\
**Posts on this page:** 1\
**Showing post:** 1

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**Author:** ![Brian\_Seipp1](https://sea3.discourse-cdn.com/meta/user_avatar/meta.discourse.org/brian_seipp1/32/208291_2.png) [@Brian\_Seipp1](https://meta.discourse.org/u/Brian_Seipp1)\
**Post date:** [1 בספטמבר,‏ 2021,‏ 1:29pm UTC](https://meta.discourse.org/t/reply-by-email-issues/202333/1 "2021-09-01T13:29:15Z")

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I set up reply by email using the below guide:

> [@Set up reply by email with POP3 polling](https://meta.discourse.org/t/set-up-reply-via-email-support/14003):
>
> So you’d like to set up reply via email support for your Discourse forum. mega Reply via email is pre-configured and enabled by default on all [discourse.org](http://discourse.org) hosted sites. The guide below only applies to those self-hosting. Good news! Unlike outgoing email, which is completely unsuitable for typical consumer mail services like GMail, Outlook, Yahoo Mail, etc, incoming reply via-email tends to be extremely low volume. Unless you have a truly massive forum with a zillion people replying to no…

I set it up using gmail account, and followed all the instructions listed in that guide (including trying both to use an app password and a separate attempt with ’ access from less secure apps’ turned on.

My forum does seem to poll the remote inbox for emails (as I can see in the received emails log the initial gmail welcome emails were seen by the forum). However when I reply to a topic via email the message doesn’t appear in either the inbox I setup or the forum. Additionally there are no logs that provide any feedback on the request, neither on the side of the sender or on discourse/the gmail inbox to indicate what might be going on. I have checked ~/logs as well and not seen any indication of the email being received or seen. The complete radio silence has me rather stumped. I would expect either a bounce message on the sender side or something indicating an error on the discourse side.

Is there any advice or maybe a more updated set of instructions I should follow that might help me resolve this?

Best,  
B

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