# Reply by email Issues

**URL:** <https://meta.discourse.org/t/reply-by-email-issues/202333>\
**Category:** Product Support\
**Created:** [September 1, 2021, 1:29pm UTC](https://meta.discourse.org/t/reply-by-email-issues/202333 "2021-09-01T13:29:15Z")\
**Posts on this page:** 1\
**Showing post:** 3

<div class="post-metadata">

**Author:** ![Simon\_Manning](https://sea3.discourse-cdn.com/meta/user_avatar/meta.discourse.org/simon_manning/32/198596_2.png) [@Simon\_Manning](https://meta.discourse.org/u/Simon_Manning)\
**Post date:** [September 1, 2021, 4:30pm UTC](https://meta.discourse.org/t/reply-by-email-issues/202333/3 "2021-09-01T16:30:41Z")

</div>

> [@Brian\_Seipp1](#):
>
> However when I reply to a topic via email the message doesn’t appear in either the inbox I setup or the forum.

If you don’t find anything in Discourse as @RGJ suggests, did you check the GMail account’s spam folder? Alternatively, could there be a filter in the GMail account which is causing the email(s) to skip the inbox?

If you aren’t receiving a bounce email, that suggests the GMail account has received it (assuming the To address was correct) so it will probably be in one of All Mail, Spam or Bin.

---

_[View the full topic](https://meta.discourse.org/t/reply-by-email-issues/202333)._