# Reply by Email not working

**URL:** https://meta.discourse.org/t/reply-by-email-not-working/129860
**Category:** Support
**Created:** [September 30, 2019, 1:48pm UTC](https://meta.discourse.org/t/reply-by-email-not-working/129860 "2019-09-30T13:48:33Z")
**Posts on this page:** 2
**Page:** 1

<div class="post-metadata">

### Author: ![waffleslop](https://sea3.discourse-cdn.com/meta/user_avatar/meta.discourse.org/waffleslop/32/244974_2.png) [@waffleslop](https://meta.discourse.org/u/waffleslop)
#### Post date: [September 30, 2019, 1:48pm UTC](https://meta.discourse.org/t/reply-by-email-not-working/129860/1 "2019-09-30T13:48:34Z")

</div>

I am having issues with Reply by Email. A user receives an email when tagged in a Topic, however the “Reply” address is [noreply@forum.site.com](mailto:noreply@forum.site.com)

This is the same email address I have set in “notification email”

There is no ‘reply key’ defined in the email a user receives.

Here are my other settings:

 ![image](https://global.discourse-cdn.com/meta/original/3X/e/6/e68287121cbcc59c981d81c0e815b4db01914682.jpeg)

Any ideas what I’m missing?

---

<div class="post-metadata">

### Author: ![alexweej](https://sea3.discourse-cdn.com/meta/user_avatar/meta.discourse.org/alexweej/32/120813_2.png) [@alexweej](https://meta.discourse.org/u/alexweej)
#### Post date: [June 4, 2020, 2:04pm UTC](https://meta.discourse.org/t/reply-by-email-not-working/129860/2 "2020-06-04T14:04:49Z")

</div>

I’m having the same problem in my organization. Did you figure out a solution?

[Edit] It turns out the Reply-To header is used for the magical token. It’s just that in our somewhat funky email setup we weren’t seeing that header. Nothing to see here!