# Reply-by email POP3 polling hosted with roundcube
**URL:** https://meta.discourse.org/t/reply-by-email-pop3-polling-hosted-with-roundcube/161690
**Category:** Support
**Created:** [August 21, 2020, 5:36pm UTC](https://meta.discourse.org/t/reply-by-email-pop3-polling-hosted-with-roundcube/161690 "2020-08-21T17:36:16Z")
**Posts on this page:** 3
**Page:** 1
### Author:  [@akhilgeothom](https://meta.discourse.org/u/akhilgeothom)
#### Post date: [August 21, 2020, 5:36pm UTC](https://meta.discourse.org/t/reply-by-email-pop3-polling-hosted-with-roundcube/161690/1 "2020-08-21T17:36:16Z")
I have configured [replies@example.com](mailto:replies@example.com) that is hosted using roundcube, to handle reply to topics by email. It used to be a different GSuite email id which was working smoothly. I followed all the steps in this [post](https://meta.discourse.org/t/set-up-reply-via-email-support/14003).
When I send a mail directly to [replies@example.com](mailto:replies@example.com), it gets logged under rejected mail as intended.
This means that POP3 polling is indeed happening.
But replies to notification emails does not get posted. I have a feeling this is because of the way slugged emails are being handled. I’m able to see the emails in the web-client, so I know the slugged emails are also getting delivered correctly. Yet they are not showing up in ‘Received’ emails in discourse. They do not get deleted either, even though I had enabled `pop3_polling_delete_from_server` and other mails were getting deleted after polling.
What am I missing?
My error logs are clean. All the posts here only mention configuring with some kind of 3rd-party email services. My notification mail id, used for outgoing mails is also hosted from roundcube and that works fine.
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### Author:  [@akhilgeothom](https://meta.discourse.org/u/akhilgeothom)
#### Post date: [August 22, 2020, 5:40am UTC](https://meta.discourse.org/t/reply-by-email-pop3-polling-hosted-with-roundcube/161690/2 "2020-08-22T05:40:04Z")
The issue is fixed. It was the way slug mails were being handled. It was creating a separate folder dynamically instead of directly putting it in inbox.
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### Author:  [@system](https://meta.discourse.org/u/system)
#### Post date: [September 21, 2020, 5:44am UTC](https://meta.discourse.org/t/reply-by-email-pop3-polling-hosted-with-roundcube/161690/3 "2020-09-21T05:44:41Z")
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