# Reply key / email address check not working? (replies by email)

**URL:** <https://meta.discourse.org/t/reply-key-email-address-check-not-working-replies-by-email/104507>\
**Category:** Support\
**Created:** [17.Декабрь.2018 23:24:28 UTC](https://meta.discourse.org/t/reply-key-email-address-check-not-working-replies-by-email/104507 "2018-12-17T23:24:28Z")\
**Posts on this page:** 1\
**Showing post:** 8

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**Author:** ![manuc](https://avatars.discourse-cdn.com/v4/letter/m/54ee81/32.png) [@manuc](https://meta.discourse.org/u/manuc)\
**Post date:** [20.Март.2019 10:05:45 UTC](https://meta.discourse.org/t/reply-key-email-address-check-not-working-replies-by-email/104507/8 "2019-03-20T10:05:45Z")

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Hi,

I have the same problem, a user has two accounts registered, one with her email as @googlemail.com and one as @gmail.com

The result is that sometimes her emails get rejected with the error:

> Your reply was sent from a different email address than the one we expected, so we’re not sure if this is the same person.

I have a few other users replying by email and it only happens to this user, so I assume it’s the gmail/googlemail domain mismatch.

I am thinking of adding the alternate domain email as secondary email address on both accounts, or is there a better idea?

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