# Reply not saving **URL:** https://meta.discourse.org/t/reply-not-saving/273345 **Category:** Support **Created:** [July 31, 2023, 12:34pm UTC](https://meta.discourse.org/t/reply-not-saving/273345 "2023-07-31T12:34:08Z") **Posts on this page:** 6 **Page:** 1
### Author: ![davidkingham](https://sea3.discourse-cdn.com/meta/user_avatar/meta.discourse.org/davidkingham/32/119528_2.png) [@davidkingham](https://meta.discourse.org/u/davidkingham) #### Post date: [July 31, 2023, 12:34pm UTC](https://meta.discourse.org/t/reply-not-saving/273345/1 "2023-07-31T12:34:08Z")
Here’s a very odd one that only one of my users is seeing. Eugene creates a reply, it shows up for a moment, but as greyed out. A couple seconds later the reply disappears. There is nothing in the logs when this happens. ![image003](https://global.discourse-cdn.com/meta/original/4X/5/a/2/5a2ace919c9d4309a45edebea684618df0a7bb6d.png) ---
### Author: ![Canapin](https://sea3.discourse-cdn.com/meta/user_avatar/meta.discourse.org/canapin/32/119591_2.png) [@Canapin](https://meta.discourse.org/u/Canapin) #### Post date: [July 31, 2023, 1:34pm UTC](https://meta.discourse.org/t/reply-not-saving/273345/2 "2023-07-31T13:34:32Z")
Hi David! Can they have a look at the JS console in your browser’s developer tools to see if there’s any error message, or try using the incognito mode or another browser? Does it happen to a single user? ---
### Author: ![pfaffman](https://sea3.discourse-cdn.com/meta/user_avatar/meta.discourse.org/pfaffman/32/120154_2.png) [@pfaffman](https://meta.discourse.org/u/pfaffman) #### Post date: [July 31, 2023, 2:03pm UTC](https://meta.discourse.org/t/reply-not-saving/273345/3 "2023-07-31T14:03:16Z")
> [@davidkingham](#): > > only one of my users is seeing Can they try another browser or an incognito window? Sounds like an extension is breaking something. ---
### Author: ![davidkingham](https://sea3.discourse-cdn.com/meta/user_avatar/meta.discourse.org/davidkingham/32/119528_2.png) [@davidkingham](https://meta.discourse.org/u/davidkingham) #### Post date: [July 31, 2023, 2:04pm UTC](https://meta.discourse.org/t/reply-not-saving/273345/4 "2023-07-31T14:04:09Z")
Thanks, I just tried impersonating the user and I couldn’t repro, so it has to be something in their browser. I just requested he try a few more things and will update. ---
### Author: ![davidkingham](https://sea3.discourse-cdn.com/meta/user_avatar/meta.discourse.org/davidkingham/32/119528_2.png) [@davidkingham](https://meta.discourse.org/u/davidkingham) #### Post date: [July 31, 2023, 8:26pm UTC](https://meta.discourse.org/t/reply-not-saving/273345/5 "2023-07-31T20:26:02Z")
Here is the response from him: Before I even hit reply, the tool returned the following error: ![image001](https://global.discourse-cdn.com/meta/original/4X/0/3/0/030df13d885122fc7da84457d37ce5e3f2a4f8cc.png) After I hit reply and the message is greyed out it returns this: ![image003](https://global.discourse-cdn.com/meta/original/4X/9/2/c/92c09608cb081652a5758a9f80afbc21e30f4dfd.png) After refresh/message disappears, it’s the following: ![image005](https://global.discourse-cdn.com/meta/original/4X/5/0/5/505d962b6358bcf7fc10feb41ecaf6d079a28d21.png) ---
### Author: ![Falco](https://sea3.discourse-cdn.com/meta/user_avatar/meta.discourse.org/falco/32/179432_2.png) [@Falco](https://meta.discourse.org/u/Falco) #### Post date: [July 31, 2023, 9:40pm UTC](https://meta.discourse.org/t/reply-not-saving/273345/6 "2023-07-31T21:40:34Z")
As said elsewhere > [@Topic history not loading correctly after migration](https://meta.discourse.org/t/topic-history-not-loading-correctly-after-migration/254003/19): > > Your problem is that you are using the theme-component [Post Badges](https://meta.discourse.org/t/post-badges/114722). It’s awful for performance, so please remove it ASAP.