# Reply via email failed
**URL:** https://meta.discourse.org/t/reply-via-email-failed/148499
**Category:** Self-hosting
**Created:** [April 19, 2020, 4:23am UTC](https://meta.discourse.org/t/reply-via-email-failed/148499 "2020-04-19T04:23:31Z")
**Posts on this page:** 8
**Page:** 1
### Author:  [@sysdl132](https://meta.discourse.org/u/sysdl132)
#### Post date: [April 19, 2020, 4:23am UTC](https://meta.discourse.org/t/reply-via-email-failed/148499/1 "2020-04-19T04:23:31Z")
I receive an email when someone quotes me in a topic.It shows “Reply directly to the mail to send a message”.I reply an email.After 1 minute Notification displays `"the server refused my email"`.Any problems when I reply?
**DISCOURSE INFO** :
- yunohost forum
- windows 10
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### Author:  [@itsbhanusharma](https://meta.discourse.org/u/itsbhanusharma)
#### Post date: [April 19, 2020, 5:44am UTC](https://meta.discourse.org/t/reply-via-email-failed/148499/2 "2020-04-19T05:44:29Z")
Have you set up incoming email processing in discourse?
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### Author:  [@sysdl132](https://meta.discourse.org/u/sysdl132)
#### Post date: [April 30, 2020, 12:37pm UTC](https://meta.discourse.org/t/reply-via-email-failed/148499/3 "2020-04-30T12:37:42Z")
@itsbhanusharma I’m working in this forum.
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### Author:  [@sysdl132](https://meta.discourse.org/u/sysdl132)
#### Post date: [April 30, 2020, 12:42pm UTC](https://meta.discourse.org/t/reply-via-email-failed/148499/4 "2020-04-30T12:42:07Z")
> [@Sending emails not working](https://meta.discourse.org/t/sending-emails-not-working/149883?u=sysdl132):
>
> My digitalocean discourse droplet can’t send mails. The error I get is: Delivered mail d8f9bf03-a3ce-4b42-8226-fc4f40a9c724@foo.barbar.com (5099.4ms) Job exception: 504 5.7.4 Unrecognized authentication type [BL0PR0102CA0036.prod.exchangelabs.com] My settings are: DISCOURSE\_SMTP\_ADDRESS: smtp.office365.com DISCOURSE\_SMTP\_PORT: 587 DISCOURSE\_SMTP\_USER\_NAME: foo@bar.com DISCOURSE\_SMTP\_PASSWORD: "mypassword" DISCOURSE\_SMTP\_ENABLE\_START\_TLS: true # (optional, default true) I…
another post
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### Author:  [@itsbhanusharma](https://meta.discourse.org/u/itsbhanusharma)
#### Post date: [April 30, 2020, 12:56pm UTC](https://meta.discourse.org/t/reply-via-email-failed/148499/5 "2020-04-30T12:56:46Z")
Their issue is related to office365 and that isn’t a supported SMTP provider. Plus, it’s unrelated to Your issue, What You’re talking about is called reply-by-email and that needs to be configured at your discourse side. on the other hand, the issue mentioned in the other post is relating to sending emails and configuring office365 as SMTP.
Please check this topic, it may help:
> [@Configure direct-delivery incoming email for self-hosted sites with Mail-Receiver](https://meta.discourse.org/t/straightforward-direct-delivery-incoming-mail/49487):
>
> Discourse is all about enabling civilized discussion. While plenty of people like a web interface, e-mail is still the “hub” of many people’s online lives. That’s why sending e-mail is so important, and when you’re sending e-mail, you really want to be able to receive it, too. There are several reasons why: If e-mails “bounce” (they can’t be delivered for some reason), you need to know about that. Repeatedly sending e-mails that bounce will get your e-mails flagged as spam. Receiving e-ma…
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### Author:  [@sysdl132](https://meta.discourse.org/u/sysdl132)
#### Post date: [April 30, 2020, 1:00pm UTC](https://meta.discourse.org/t/reply-via-email-failed/148499/6 "2020-04-30T13:00:46Z")
There is a image about it.
it means the email reply is failed.But there is written:
“send an email to reply”
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### Author:  [@itsbhanusharma](https://meta.discourse.org/u/itsbhanusharma)
#### Post date: [April 30, 2020, 1:02pm UTC](https://meta.discourse.org/t/reply-via-email-failed/148499/7 "2020-04-30T13:02:45Z")
So You’re trying to reply to a topic via email on meta?
Are you replying from your web-based email client or from an app (e.g. outlook/thunderbird?)
I’m sorry, I only understand english/hindi so I can’t read what’s on that image.
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### Author:  [@sysdl132](https://meta.discourse.org/u/sysdl132)
#### Post date: [April 30, 2020, 1:03pm UTC](https://meta.discourse.org/t/reply-via-email-failed/148499/8 "2020-04-30T13:03:48Z")
No.(I will try with some another apps soon.I’ll never tried other apps.)