# Reply-via-email to another address

**URL:** https://meta.discourse.org/t/reply-via-email-to-another-address/106706
**Category:** Support
**Created:** [January 16, 2019, 3:41pm UTC](https://meta.discourse.org/t/reply-via-email-to-another-address/106706 "2019-01-16T15:41:44Z")
**Posts on this page:** 1
**Showing post:** 4

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### Author: ![tobiaseigen](https://sea3.discourse-cdn.com/meta/user_avatar/meta.discourse.org/tobiaseigen/32/539204_2.png) [@tobiaseigen](https://meta.discourse.org/u/tobiaseigen)
#### Post date: [January 16, 2019, 4:45pm UTC](https://meta.discourse.org/t/reply-via-email-to-another-address/106706/4 "2019-01-16T16:45:28Z")

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> [@cori](#):
>
> Is there any way for us to reply to that topic and have it go to the original sender? One thing I looked at was whether I could change ownership of the post to a staged user - that wouldn’t work in all cases for us because some of the original senders won’t be staged users, but even if they were it doesn’t seem like we can make a staged user a topic owner through Change Ownership.

The way we handle this in our community is by copy/pasting the email into a reply on the forum. In some cases we write in our own name and mention who we are quoting, and then email the person back to let them know and with the link to the topic. In others we post it and then change the author to the person who sent it (requires admin privileges). It’s a bit longhand but is safest, in my humble opinion.

We also often start personal messages ([tickets](https://meta.discourse.org/t/tickets-plugin/97914)!) to people who email us, creating staged users. That works very well for responding to received emails and then following up.

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