# Requesting Different Login Access

**URL:** <https://meta.discourse.org/t/requesting-different-login-access/311429>\
**Category:** Product Support\
**Created:** [June 10, 2024, 5:29pm UTC](https://meta.discourse.org/t/requesting-different-login-access/311429 "2024-06-10T17:29:26Z")\
**Posts on this page:** 1\
**Showing post:** 3

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**Author:** ![omarfilip](https://sea3.discourse-cdn.com/meta/user_avatar/meta.discourse.org/omarfilip/32/208019_2.png) [@omarfilip](https://meta.discourse.org/u/omarfilip)\
**Post date:** [June 10, 2024, 8:19pm UTC](https://meta.discourse.org/t/requesting-different-login-access/311429/3 "2024-06-10T20:19:18Z")

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I’m not sure if Sendgrid has this option, but in Mailgun’s admin dashboard you can find the addresses that are blocked/suppressed and remove them. This typically happens when a user accidentally marks email from Discourse as spam.

Perhaps this:

> **[list-unsubscribe - Suppressions | SendGrid Docs | Twilio](https://www.twilio.com/docs/sendgrid/ui/sending-email/index-suppressions#twilio-docs-content-area)**
>
> The decision to stop sending email messages to a specific recipient can come from two points in the email delivery chain. What one calls the decision depends upon who makes it. | Twilio SendGrid suppresses emails that your recipients unsubscribe from...

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