# Restore Failed. Please check log

**URL:** <https://meta.discourse.org/t/restore-failed-please-check-log/178811>\
**Category:** Bug\
**Created:** [February 7, 2021, 7:42pm UTC](https://meta.discourse.org/t/restore-failed-please-check-log/178811 "2021-02-07T19:42:50Z")\
**Posts on this page:** 4\
**Page:** 1

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**Author:** ![AveyBD](https://sea3.discourse-cdn.com/meta/user_avatar/meta.discourse.org/aveybd/32/203865_2.png) [@AveyBD](https://meta.discourse.org/u/AveyBD)\
**Post date:** [February 7, 2021, 7:42pm UTC](https://meta.discourse.org/t/restore-failed-please-check-log/178811/1 "2021-02-07T19:42:50Z")

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I am creating a subdomain and trying to restore but failed.  
Here is log:

> <https://pastebin.com/VFsFRLWu>

please help.

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**Author:** ![pfaffman](https://sea3.discourse-cdn.com/meta/user_avatar/meta.discourse.org/pfaffman/32/120154_2.png) [@pfaffman](https://meta.discourse.org/u/pfaffman)\
**Post date:** [February 7, 2021, 10:58pm UTC](https://meta.discourse.org/t/restore-failed-please-check-log/178811/2 "2021-02-07T22:58:17Z")

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That’s strange. This seems to be the salient part:

```plaintext
[2021-02-07 19:40:26] Clear theme cache
[2021-02-07 19:40:31] EXCEPTION: No such file or directory @ rb_sysopen - /var/www/discourse/public/uploads/default/original/1X/fa4e303960cd8bf37a2171c4bc6186684f2d4178.ttf
[2021-02-07 19:40:31] /var/www/discourse/lib/theme_store/zip_exporter.rb:46:in `read'
/var/www/discourse/lib/theme_store/zip_exporter.rb:46:in `block in export_to_folder

```

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**Author:** ![gerhard](https://sea3.discourse-cdn.com/meta/user_avatar/meta.discourse.org/gerhard/32/119479_2.png) [@gerhard](https://meta.discourse.org/u/gerhard)\
**Post date:** [February 9, 2021, 4:29pm UTC](https://meta.discourse.org/t/restore-failed-please-check-log/178811/4 "2021-02-09T16:29:22Z")

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Thanks for reporting that issue. I think you are the first one who noticed it. 😊 It’s fixed.

[https://github.com/discourse/discourse/commit/4f5ea4fbdedb13477f17e06f7c1915754fcd3d51](https://github.com/discourse/discourse/commit/4f5ea4fbdedb13477f17e06f7c1915754fcd3d51)

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<div class="post-metadata">

**Author:** ![gerhard](https://sea3.discourse-cdn.com/meta/user_avatar/meta.discourse.org/gerhard/32/119479_2.png) [@gerhard](https://meta.discourse.org/u/gerhard)\
**Post date:** [February 9, 2021, 4:29pm UTC](https://meta.discourse.org/t/restore-failed-please-check-log/178811/5 "2021-02-09T16:29:29Z")

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