Restoring Backup, 'Email Protected' and can't receive emails

Support Self-hosting

AI-generated summary

Restoring Backup, ‘Email Protected’, and Email Issues

The user, ethhaqn, is experiencing issues with restoring a Discourse backup. They’ve tried running discourse enable_restore and discourse restore [file], but got discourse: command not found.

Instead, they attempted to install, register, and restore Discourse via the admin panel. However, they encountered an “Email is protected” issue during registration, despite having JavaScript enabled.

ethhaqn also reported not receiving the registration email and having tested their SMTP settings.

gerhard suggested disabling Cloudflare’s proxy for the domain or disabling specific protections, but ethhaqn mentioned they already have the grey cloud icon on for their main domain and mail subdomain. pfaffman clarified that the grey cloud should be on for the Discourse subdomain, which in this case is not applicable since it’s the main domain.

Regarding the email issue, gerhard suggested changing the disable_emails site setting, but ethhaqn mentioned they already did this step.

1

So I created a backup of Discourse on my old VPS (I’ve now done a fresh reinstall). I tried running discourse enable_restore and discourse restore [file] as recommended here, however I keep receiving back discourse: command not found.

So instead, I planned to do an install, register and restore Discourse via the admin panel. I did an install following these instructions. All went well. The next issue was that when registering, the email is provided is protected because apparently I don’t have JavaScript enabled? I can confirm that I do, however.

image
image1920×961 149 KB

image
image1101×441 29.8 KB

image

My final issue is that I don’t actually receive the registration email and it isn’t in my spam. It should work since I’ve tested it with Oops - that's an error! - GMass

image
image1172×663 29.6 KB

Here are my SMTP settings:

image
image839×173 7.77 KB

Any help would be appreciated. Thanks!

2

Looks like Cloudflare is interfering with your Discourse. I suggest you disable the Cloudflare proxy for your domain (grey cloud icon instead of orange on Cloudflare) or at least disable the protections which are causing the issues.

3

Hi, the grey cloud is already on for my main domain and mail subdomain.

4

And for the email issue: After restoring a backup outgoing emails are disabled. You need to change the disable_emails site setting. You can do the same from the rails console if you can’t login because your account isn’t active.

cd /var/discourse
./launcher enter app
rails c

SiteSetting.disable_emails = "no"
5

I already did this step.

6

Is the gray cloud on for your Discourse subdomain?

7

I don’t have a subdomain for Discourse, it’s just my main domain so yeah.