I want to setup some categories which are receiving administrative requests by email (i.e. mails that are sent to admin@mydomain.com ). That category also accepts anonymous emails. That works just fine, but I have to allow everyone to be able to write into that category, otherwise the email is rejec…

Then maybe Private Topics Plugin is something that would help you

Why do you want to use a category? Maybe a group inbox would better fit your needs I think you could try something similar to what the @team does. [صورة] How Does Team Discourse Use Discourse? Support Ticketing We also use Discourse as a private email support portal which allows our entire team…

Yeah, I’ve done that for now, but I thought a category would make it easier to track which messages have been taken care of. I’ll look at that solution you linked to, thanks!

Oh, wow. That’s exactly the solution for my problem! Thanks, @Moin

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الدعم

Moin 7 مارس 2024، 3:02م 2

لماذا تريد استخدام فئة؟ ربما صندوق وارد جماعي يناسب احتياجاتك بشكل أفضل.
أعتقد أنه يمكنك تجربة شيء مشابه لما يفعله @team.

الموضوع		الردود	مرات العرض
Private support categories: staged users can email in, but not registered users Support	5	1562	26 أبريل 2019
Creating a topic via email without write access to the category? Support	4	1699	21 ديسمبر 2021
Receiving emails to staff category fails Support	3	463	8 يونيو 2024
User-support category: works for anonymous, not for existing users Support	2	485	19 أبريل 2022
Send an Mail to a group/category wich allows anonymous mails not working Support email	3	498	11 أكتوبر 2022

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