# Resume email after bouncing

**URL:** https://meta.discourse.org/t/resume-email-after-bouncing/163664
**Category:** Support
**Created:** [September 10, 2020, 6:42pm UTC](https://meta.discourse.org/t/resume-email-after-bouncing/163664 "2020-09-10T18:42:08Z")
**Posts on this page:** 4
**Page:** 1

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### Author: ![dfabulich](https://sea3.discourse-cdn.com/meta/user_avatar/meta.discourse.org/dfabulich/32/108716_2.png) [@dfabulich](https://meta.discourse.org/u/dfabulich)
#### Post date: [September 10, 2020, 6:42pm UTC](https://meta.discourse.org/t/resume-email-after-bouncing/163664/1 "2020-09-10T18:42:08Z")

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My forum email address was bouncing for a while; it’s fixed now. I received a forum PM, “Is your email address correct?” about this.

I tried sending myself a test PM from another account, and haven’t received the email yet.

Now that it’s fixed, is there anything else I need to do to resume emails? (Or is there another better way to test that emails are now working, as a forum administrator?)

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### Author: ![omarfilip](https://sea3.discourse-cdn.com/meta/user_avatar/meta.discourse.org/omarfilip/32/208019_2.png) [@omarfilip](https://meta.discourse.org/u/omarfilip)
#### Post date: [September 10, 2020, 7:04pm UTC](https://meta.discourse.org/t/resume-email-after-bouncing/163664/2 "2020-09-10T19:04:40Z")

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The email address may also be suppressed at the email service (Mailgun, etc.), so as admin, you can check there as well.

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### Author: ![dfabulich](https://sea3.discourse-cdn.com/meta/user_avatar/meta.discourse.org/dfabulich/32/108716_2.png) [@dfabulich](https://meta.discourse.org/u/dfabulich)
#### Post date: [September 10, 2020, 9:50pm UTC](https://meta.discourse.org/t/resume-email-after-bouncing/163664/3 "2020-09-10T21:50:52Z")

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The correct answer was that we needed to reset my user’s Bounce Score on my admin user profile.

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### Author: ![system](https://sea3.discourse-cdn.com/meta/user_avatar/meta.discourse.org/system/32/443519_2.png) [@system](https://meta.discourse.org/u/system)
#### Post date: [October 10, 2020, 9:54pm UTC](https://meta.discourse.org/t/resume-email-after-bouncing/163664/4 "2020-10-10T21:54:09Z")

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