I tried to upload a custom avatar, it could be succesfully uploaded, but when requesting https://example.com/user_avatar/example.com/example_user/96/11_2.png, it just returned 500 error. The default anonymous avatar has no this error. Latest master Discourse branch. Cloudflare R2 is used as my S3 …

@avidseeker When you use a OSS service and your server can’t access it, for example, you are in China and your server’s connections to Cloudflare R2 are blocked by the local ISP. When clients try to acquire custom avatar resources, your server has to acquire it from the OSS, but failing, then retur…

[이미지] About deploying Discourse on Windows Server Self-hosting I insist on my way, now the forum has been perfectly deployed without Docker. Are you on an unsupported-install ? In any case 500 alone isn’t sufficient information. Please share the related l…

Of course. By the way, I have used Cloudflare R2 (S3-compatible) to store upload content, when I checked out files in the bucket, the avatar file was actually there, but clients could not access it with https://example.com/user_avatar/example.com/example_user/96/11_2.png, it’s so weird.

In production.log, I found this line: Processing by UserAvatarsController#show as PNG Parameters: {"hostname" => "example.com", "username" => "example_user", "size" => "288", "version" => "12_2"} Completed 418 in 599ms (Views: 4.1ms | ActiveRecord: 0.0ms (0 queries, 0 cached) | GC: 0.4ms)

This may be related to: [이미지] /user_avatar returns HTTP 500 after new update Support All avatars showing up like this: [image] When opened in a new tab ` http://forum.example.org/user_avatar/forum.example.org/user/48/681_2.png\` responds with HTTP 500. I…

Okay, wish it is just a problem belong to the current nightly version. It is solved by setting a proxy.

[이미지] MoRanYue: Solved by setting a proxy Hey @MoRanYue , could you elaborate more on how you solved it? I facing the same problem. Thanks

사용자의 사용자 지정 아바타 요청 시 500 오류 반환됨

제품 지원

merefield (Robert) 10월 1, 2025, 10:23오전 2

unsupported-install 상태인가요?

어쨌든 500 오류 코드만으로는 정보가 부족합니다. 관련 로그 정보를 공유해 주시면 누군가 도움을 드릴 수 있을 것입니다.

글		댓글	조회수
/user_avatar returns HTTP 500 after new update Product Support s3	7	305	10월 20, 2025
User cannot use custom avatar with Amazon S3 Bug	41	7102	3월 21, 2015
Custom Avatars "gone" after updating to 3.3.0beta1 Product Support	8	389	6월 26, 2024
How are avatars stored and accessed? Product Support	6	2176	11월 18, 2016
Avatars.discourse.org returning Server 500 error Bug	1	1734	5월 5, 2016

사용자의 사용자 지정 아바타 요청 시 500 오류 반환됨

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