I tried to upload a custom avatar, it could be succesfully uploaded, but when requesting https://example.com/user_avatar/example.com/example_user/96/11_2.png, it just returned 500 error. The default anonymous avatar has no this error. Latest master Discourse branch. Cloudflare R2 is used as my S3 …

@avidseeker When you use a OSS service and your server can’t access it, for example, you are in China and your server’s connections to Cloudflare R2 are blocked by the local ISP. When clients try to acquire custom avatar resources, your server has to acquire it from the OSS, but failing, then retur…

[afbeelding] About deploying Discourse on Windows Server Self-hosting I insist on my way, now the forum has been perfectly deployed without Docker. Are you on an unsupported-install ? In any case 500 alone isn’t sufficient information. Please share the re…

Of course. By the way, I have used Cloudflare R2 (S3-compatible) to store upload content, when I checked out files in the bucket, the avatar file was actually there, but clients could not access it with https://example.com/user_avatar/example.com/example_user/96/11_2.png, it’s so weird.

In production.log, I found this line: Processing by UserAvatarsController#show as PNG Parameters: {"hostname" => "example.com", "username" => "example_user", "size" => "288", "version" => "12_2"} Completed 418 in 599ms (Views: 4.1ms | ActiveRecord: 0.0ms (0 queries, 0 cached) | GC: 0.4ms)

This may be related to: [afbeelding] /user_avatar returns HTTP 500 after new update Support All avatars showing up like this: [image] When opened in a new tab ` http://forum.example.org/user_avatar/forum.example.org/user/48/681_2.png\` responds with HTTP …

Okay, wish it is just a problem belong to the current nightly version. It is solved by setting a proxy.

[afbeelding] MoRanYue: Solved by setting a proxy Hey @MoRanYue , could you elaborate more on how you solved it? I facing the same problem. Thanks

500 terugkerend bij het opvragen van aangepaste avatars van gebruikers

Ondersteuning

NateDhaliwal (Nate Dhaliwal) 1 oktober 2025 om 11:04 5

This may be related to:

Could be an S3 issue with the latest version .

Topic		Antwoorden	Weergaven
/user_avatar returns HTTP 500 after new update Support s3	7	187	20 oktober 2025
User cannot use custom avatar with Amazon S3 Bug	41	6723	21 maart 2015
Custom Avatars "gone" after updating to 3.3.0beta1 Support	8	330	26 juni 2024
How are avatars stored and accessed? Support	6	2025	18 november 2016
Avatars.discourse.org returning Server 500 error Bug	1	1711	5 mei 2016

500 terugkerend bij het opvragen van aangepaste avatars van gebruikers

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