# RSS Polling configured but not working?

**URL:** https://meta.discourse.org/t/rss-polling-configured-but-not-working/285297
**Category:** Support
**Tags:** rss-polling
**Created:** [October 8, 2021, 5:13pm UTC](https://meta.discourse.org/t/rss-polling-configured-but-not-working/285297 "2021-10-08T17:13:20Z")
**Posts on this page:** 9
**Page:** 1

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### Author: ![tachibanalolo](https://sea3.discourse-cdn.com/meta/user_avatar/meta.discourse.org/tachibanalolo/32/233762_2.png) [@tachibanalolo](https://meta.discourse.org/u/tachibanalolo)
#### Post date: [October 8, 2021, 5:13pm UTC](https://meta.discourse.org/t/rss-polling-configured-but-not-working/285297/1 "2021-10-08T17:13:20Z")

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I enabled the plugin and configed the polling frequency to 10 minutes, I also configed the feed URL and other settings, however after 10 min there is nothing catched into my Discourse forum. I just don’t understand what’s happened right now. Does it have something like debug mode to let me check the problem?

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### Author: ![simon](https://sea3.discourse-cdn.com/meta/user_avatar/meta.discourse.org/simon/32/339122_2.png) [@simon](https://meta.discourse.org/u/simon)
#### Post date: [October 8, 2021, 5:16pm UTC](https://meta.discourse.org/t/rss-polling-configured-but-not-working/285297/2 "2021-10-08T17:16:23Z")

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> [@tachibanalolo](#):
>
> Does it have something like debug mode to let me check the problem?

The plugin doesn’t have a debug-mode. It is possible there will be some useful error messages in your site’s error logs though. Have a look at your Admin / Logs / Error Logs page to see if there are any error messages that could be related to the plugin.

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### Author: ![simon](https://sea3.discourse-cdn.com/meta/user_avatar/meta.discourse.org/simon/32/339122_2.png) [@simon](https://meta.discourse.org/u/simon)
#### Post date: [October 8, 2021, 5:41pm UTC](https://meta.discourse.org/t/rss-polling-configured-but-not-working/285297/3 "2021-10-08T17:41:07Z")

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I deleted your post because the screenshots of the logs were exposing an email address that you may wish to keep private.

The `Job exception: unknown keyword: :tags` error is likely related to the issue. What version of Discourse is your site on?

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### Author: ![tachibanalolo](https://sea3.discourse-cdn.com/meta/user_avatar/meta.discourse.org/tachibanalolo/32/233762_2.png) [@tachibanalolo](https://meta.discourse.org/u/tachibanalolo)
#### Post date: [October 9, 2021, 7:39am UTC](https://meta.discourse.org/t/rss-polling-configured-but-not-working/285297/4 "2021-10-09T07:39:49Z")

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Is that something not compatible with latest version?

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### Author: ![simon](https://sea3.discourse-cdn.com/meta/user_avatar/meta.discourse.org/simon/32/339122_2.png) [@simon](https://meta.discourse.org/u/simon)
#### Post date: [October 9, 2021, 3:24pm UTC](https://meta.discourse.org/t/rss-polling-configured-but-not-working/285297/5 "2021-10-09T15:24:18Z")

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There shouldn’t be issues with the RSS plugin on the latest version of Discourse. If you can find the log entry with the `Job exception: unknown keyword: :tags` error again, it would be great if you could send it to me in a personal message.

Use the logs page search box to find the log entry:

 ![image](https://global.discourse-cdn.com/meta/original/3X/1/6/162509cb919281fa87c6d66eeea969f800f1964e.png)

Then click the “Share” button for the entry that is returned:

 ![image](https://global.discourse-cdn.com/meta/original/3X/2/9/297326b4594505cae6d85cb349137ce6f777fac3.png)

Copy and paste the full page that is returned after clicking the Share button into a personal message. I might be able to see what is going wrong.

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### Author: ![tachibanalolo](https://sea3.discourse-cdn.com/meta/user_avatar/meta.discourse.org/tachibanalolo/32/233762_2.png) [@tachibanalolo](https://meta.discourse.org/u/tachibanalolo)
#### Post date: [October 18, 2021, 7:16am UTC](https://meta.discourse.org/t/rss-polling-configured-but-not-working/285297/6 "2021-10-18T07:16:05Z")

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Hi guys, I found the problem. It’s because I’m using the “beta” branch version of discourse and the plugin only support the latest version.

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### Author: ![Jonathan5](https://sea3.discourse-cdn.com/meta/user_avatar/meta.discourse.org/jonathan5/32/197134_2.png) [@Jonathan5](https://meta.discourse.org/u/Jonathan5)
#### Post date: [October 18, 2021, 8:10am UTC](https://meta.discourse.org/t/rss-polling-configured-but-not-working/285297/7 "2021-10-18T08:10:26Z")

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I’m on 2.8.0beta6 and the plugin works for me… or at least I think it does!

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### Author: ![tachibanalolo](https://sea3.discourse-cdn.com/meta/user_avatar/meta.discourse.org/tachibanalolo/32/233762_2.png) [@tachibanalolo](https://meta.discourse.org/u/tachibanalolo)
#### Post date: [October 18, 2021, 8:12am UTC](https://meta.discourse.org/t/rss-polling-configured-but-not-working/285297/8 "2021-10-18T08:12:26Z")

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The latest version for beta is " 2.8.0.beta6([5e82006fb3](https://github.com/discourse/discourse/commits/5e82006fb3ca378108722e9d95d13fd9b2989b33))"

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### Author: ![Jonathan5](https://sea3.discourse-cdn.com/meta/user_avatar/meta.discourse.org/jonathan5/32/197134_2.png) [@Jonathan5](https://meta.discourse.org/u/Jonathan5)
#### Post date: [October 18, 2021, 8:17am UTC](https://meta.discourse.org/t/rss-polling-configured-but-not-working/285297/9 "2021-10-18T08:17:02Z")

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Mine is 2.8.0.beta6 ([e5c257e5b5](https://github.com/discourse/discourse/commits/e5c257e5b52ccebcd689022b83f57a38ffbe0f2b)) which seems to be more recent. I don’t know whether that’s relevant.
