# \`run\_second\_factor!\` failing when trying to promote admin

**URL:** <https://meta.discourse.org/t/run-second-factor-failing-when-trying-to-promote-admin/314516>\
**Category:** Product Support\
**Created:** [July 1, 2024, 9:30pm UTC](https://meta.discourse.org/t/run-second-factor-failing-when-trying-to-promote-admin/314516 "2024-07-01T21:30:13Z")\
**Posts on this page:** 1\
**Showing post:** 11

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**Author:** ![RGJ](https://sea3.discourse-cdn.com/meta/user_avatar/meta.discourse.org/rgj/32/523185_2.png) [@RGJ](https://meta.discourse.org/u/RGJ)\
**Post date:** [July 2, 2024, 11:11pm UTC](https://meta.discourse.org/t/run-second-factor-failing-when-trying-to-promote-admin/314516/11 "2024-07-02T23:11:00Z")

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This is a very long shot so my apologies when I am saying something totally ridiculous… but googling for " `An unhandled server error has occurred`" refers _only_ to [Bitwarden](https://github.com/bitwarden/server/blob/4c77f993e561ca37265b9b7caf3b9cc85e69504b/src/Api/Utilities/ExceptionHandlerFilterAttribute.cs#L117) code which leads me to believe that there might be something on your local system that is intercepting / messing with your request. Is this something you can reproduce from another computer?

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_[View the full topic](https://meta.discourse.org/t/run-second-factor-failing-when-trying-to-promote-admin/314516)._