# Why can't my Qiniu Cloud S3 attachments load in the forum after successful upload?

**URL:** https://meta.discourse.org/t/s3/393142
**Category:** Support
**Tags:** s3
**Created:** [January 10, 2026, 2:41pm UTC](https://meta.discourse.org/t/s3/393142 "2026-01-10T14:41:18Z")
**Posts on this page:** 1
**Showing post:** 1

<div class="post-metadata">

### Author: ![rocher](https://avatars.discourse-cdn.com/v4/letter/r/91b2a8/32.png) [@rocher](https://meta.discourse.org/u/rocher)
#### Post date: [January 10, 2026, 2:41pm UTC](https://meta.discourse.org/t/s3/393142/1 "2026-01-10T14:41:18Z")

</div>

Successfully uploaded to cloud storage vendor Qiniu Cloud, the loaded link is: [https://img.i4ta.com/original/1X/5be788f6a5e3d0efa278e1e87b6c6ca6be2ce4cf.mp4](https://img.i4ta.com/original/1X/5be788f6a5e3d0efa278e1e87b6c6ca6be2ce4cf.mp4), and the browser prompts:

```json
{
"error": "download token not specified"
}

```

The video loaded in the topic:

```html

<video width="100%" height="100%" preload="metadata" controls="" style="display:none">
          <source src="https://img.i4ta.com/original/1X/5be788f6a5e3d0efa278e1e87b6c6ca6be2ce4cf.mp4">
          <a href="https://img.i4ta.com/original/1X/5be788f6a5e3d0efa278e1e87b6c6ca6be2ce4cf.mp4">https://img.i4ta.com/original/1X/5be788f6a5e3d0efa278e1e87b6c6ca6be2ce4cf.mp4</a>
        </video>

```

Is it not using private bucket authentication? But I don’t know where to configure it. Are there any experts who know how to solve this?

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