# Says update, but no update checker

**URL:** https://meta.discourse.org/t/says-update-but-no-update-checker/135430
**Category:** Support
**Created:** [9 december 2019 om 05:28 UTC](https://meta.discourse.org/t/says-update-but-no-update-checker/135430 "2019-12-09T05:28:02Z")
**Posts on this page:** 7
**Page:** 1

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### Author: ![dylanh724](https://sea3.discourse-cdn.com/meta/user_avatar/meta.discourse.org/dylanh724/32/119642_2.png) [@dylanh724](https://meta.discourse.org/u/dylanh724)
#### Post date: [9 december 2019 om 05:28 UTC](https://meta.discourse.org/t/says-update-but-no-update-checker/135430/1 "2019-12-09T05:28:02Z")

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![image](https://global.discourse-cdn.com/meta/original/3X/e/4/e45419df2de9ae51fbc7feee4e25b0d1c9f96ac8.png)

Versions is completely empty ^ this never happened before until now

 ![image](https://global.discourse-cdn.com/meta/original/3X/d/2/d2106edd2b5377df073a044e27ede6df7f76df82.png)

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### Author: ![itsbhanusharma](https://sea3.discourse-cdn.com/meta/user_avatar/meta.discourse.org/itsbhanusharma/32/180717_2.png) [@itsbhanusharma](https://meta.discourse.org/u/itsbhanusharma)
#### Post date: [9 december 2019 om 06:58 UTC](https://meta.discourse.org/t/says-update-but-no-update-checker/135430/2 "2019-12-09T06:58:08Z")

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I can confirm this, on one of my client’s forum, After the conflicting docker manager upgrade followed by discourse upgrade, We’re stuck in the same situation where dashboard says update available and docker manager says already up to date.

Additional info: any future upgrade via docker manager just fail.

 ![Screenshot_2019-12-09-12-33-16-621_com.android.chrome](https://global.discourse-cdn.com/meta/original/3X/0/9/09e7f76d57b04d14868f281091d468605923ac31.jpeg)

I’m assuming this should be fixed once it’s rebuilt but it would be better if the rebuild is forced in such cases.

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### Author: ![dylanh724](https://sea3.discourse-cdn.com/meta/user_avatar/meta.discourse.org/dylanh724/32/119642_2.png) [@dylanh724](https://meta.discourse.org/u/dylanh724)
#### Post date: [9 december 2019 om 07:39 UTC](https://meta.discourse.org/t/says-update-but-no-update-checker/135430/3 "2019-12-09T07:39:10Z")

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I did ./launcher rebuild app manually @ /var/discourse and noticed this:

 ![image](https://global.discourse-cdn.com/meta/original/3X/5/6/56f29993418b5130de581505e678e27afd3a9543.png)

> Unable to find image

Then it proceeds to download what’s expected. I’m still waiting, but it hints that something was missing.

EDIT: Works. **Still a bug, though** - need to let the user know what’s up, not just show a blank screen when he clicks the update button.

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### Author: ![itsbhanusharma](https://sea3.discourse-cdn.com/meta/user_avatar/meta.discourse.org/itsbhanusharma/32/180717_2.png) [@itsbhanusharma](https://meta.discourse.org/u/itsbhanusharma)
#### Post date: [9 december 2019 om 07:46 UTC](https://meta.discourse.org/t/says-update-but-no-update-checker/135430/4 "2019-12-09T07:46:23Z")

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Nothing is missing. A new base image is released and it needs to be downloaded. This is a normal part of the process whenever there is a new base image released.

Just to be specific, Rebuild has fixed our issue

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### Author: ![dylanh724](https://sea3.discourse-cdn.com/meta/user_avatar/meta.discourse.org/dylanh724/32/119642_2.png) [@dylanh724](https://meta.discourse.org/u/dylanh724)
#### Post date: [10 december 2019 om 09:07 UTC](https://meta.discourse.org/t/says-update-but-no-update-checker/135430/5 "2019-12-10T09:07:40Z")

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> [@itsbhanusharma](#):
>
> Nothing is missing. A new base image is released and it needs to be downloaded. This is a normal part of the process whenever there is a new base image released.

Then this is still a bug – Discourse is meant to be intuitive vs other platforms that have you guessing. I’m fairly certain that clicking the “update now” button leaving a blank screen is _not_ the intended way to go 😛 It _used_ to display special instructions to achieve this.

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### Author: ![codinghorror](https://sea3.discourse-cdn.com/meta/user_avatar/meta.discourse.org/codinghorror/32/110067_2.png) [@codinghorror](https://meta.discourse.org/u/codinghorror)
#### Post date: [13 december 2019 om 03:09 UTC](https://meta.discourse.org/t/says-update-but-no-update-checker/135430/6 "2019-12-13T03:09:37Z")

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That was indeed a bug, that we fixed. Sorry about that.

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### Author: ![system](https://sea3.discourse-cdn.com/meta/user_avatar/meta.discourse.org/system/32/443519_2.png) [@system](https://meta.discourse.org/u/system)
#### Post date: [20 januari 2020 om 15:40 UTC](https://meta.discourse.org/t/says-update-but-no-update-checker/135430/7 "2020-01-20T15:40:05Z")

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