Is there a setting to disable the IP blocking when a user is deleted? Default behavior blocks the user’s IP when you delete them, but we’re behind Cloudflare, so this merely blocks a random IP in Cloudflare’s ranges, which later prevents some other user form accessing the site. We’d like to disable this behavior.

[image] True user IPs when using Cloudflare Support Cloudflare acts as a proxy between your users and your server, which means the default configuration will show Cloudflare nodes rather than origin IPs. You need to add the Cloudflare template to your app.yml so that you can see the true originating IP of your users. Under templates: add: - "templates/cloudflare.template.yml" Then rebuild. For reference if it’s useful.

Using Cloudflare without the above template is completely unsupported. Updated the title as this isn’t a user deletion problem, it’s a simple configuration issue which you can resolve by adding the Cloudflare template in your YML and rebuilding.

Seeing true IP with Cloudflare and user deletion

Product Support

DNSTARS October 12, 2019, 4:32pm 2

For reference if it’s useful.

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Seeing true IP with Cloudflare and user deletion

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