Selecting new message in Slack "post transcript", slackbot returns an error


(Dave McClure) #1

When I use the /discourse post slash command and then choose some other starting message from the dropdown, slackbot responds with this message:

Darn – that didn’t work (error message: 500_service_error). Manage the app at

However, if I then click the “Click here to draft a post on Discourse with a transcript” link, it does start with the message I chose, so in fact, it all seems to be working.

But the error message is still confusing…


(David Taylor) #2

Anything in your server logs?


(Dave McClure) #3

I didn’t see anything in the logs shown in the admin UI.

It’s a hosted instance, so I don’t have access directly to other logs.


(Joshua Rosenfeld) #4

@mcwumbly, what timezone is the 10:21 in the screenshot above? I can take a look.


(Dave McClure) #5

That’s Pacific Time from yesterday evening (about 14 hours ago).


(David García-Navas) #7

Same error here, but the transcript works perfect :thinking:

I’ve created the Slack integration following this steps and I’m on a hosted by Discourse :discourse: site :slight_smile:


(David Taylor) #8

Should be fixed by