# Stuur een welkomst-/handleiding-e-mail naar trust level 0
**URL:** https://meta.discourse.org/t/send-a-welcome-how-to-email-to-trust-level-0/338286
**Category:** Support
**Tags:** email, trust-levels
**Created:** [25 november 2024 om 17:45 UTC](https://meta.discourse.org/t/send-a-welcome-how-to-email-to-trust-level-0/338286 "2024-11-25T17:45:21Z")
**Posts on this page:** 2
**Page:** 1
### Author:  [@Jacob\_Peebles](https://meta.discourse.org/u/Jacob_Peebles)
#### Post date: [25 november 2024 om 17:45 UTC](https://meta.discourse.org/t/send-a-welcome-how-to-email-to-trust-level-0/338286/1 "2024-11-25T17:45:21Z")
This topic is covered here, [Welcome message](https://meta.discourse.org/t/welcome-message/225465) - so I’m unsure if there are an updates. We would like to send users who have activated their account an email, a ‘welcome’ email that has some simple directions on how and where to get around the community. Is this possible, it appears it is not, at least not with the out of the box configuration.
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### Author:  [@Lilly](https://meta.discourse.org/u/Lilly)
#### Post date: [25 november 2024 om 21:02 UTC](https://meta.discourse.org/t/send-a-welcome-how-to-email-to-trust-level-0/338286/2 "2024-11-25T21:02:39Z")
these topics might help
> [@Customizing trust level promotion messages for new users](https://meta.discourse.org/t/customizing-trust-level-promotion-messages-for-new-users/193270):
>
> bookmark This guide explains how to set up customized trust level promotion messages for new users, replacing the default Discourse narrative bot welcome process. person_raising_hand Required user level: Administrator Summary This guide will show you how to customize the onboarding journey for new users by replacing the default Discourse narrative bot welcome process with personalized trust level promotion messages. You’ll learn how to: Set up the site contact user Modify the default …
> [@How to set a welcome email to be sent as soon as a user signs up?](https://meta.discourse.org/t/how-to-set-a-welcome-email-to-be-sent-as-soon-as-a-user-signs-up/222491/6):
>
> I love [Discourse Automation](https://meta.discourse.org/t/discourse-automation/195773) for stuff like this. I wasn’t able to send an email, per se, but I did send a custom message to a new user upon signup. I created an automation that sends a PM when a user joins a group, in this case trust\_level\_0. Here is a screenshot of the compete automation: Immediately upon creating a new account I had the PM waiting for me: And…
> [@Autoresponder (after 15 minutes) when someone joins my discourse](https://meta.discourse.org/t/autoresponder-after-15-minutes-when-someone-joins-my-discourse/322950/2):
>
> [Customizing trust level promotion messages for new users](https://meta.discourse.org/t/customizing-trust-level-promotion-messages-for-new-users/193270) is a great overview of the automated messages that are sent to users. Maybe customizing those already fulfills your needs, as the TL1 promotion message is sent after about 10 minutes of reading by default. Otherwise, you can use the [automation plugin](https://meta.discourse.org/t/discourse-automation/195773). It offers a script to send a personal message, for example, when a user joins a group. After registration, every user is added to the trust\_level\_0 group. The script also allows you to selec…