# Send email to new users 24 hours after joining

**URL:** https://meta.discourse.org/t/send-email-to-new-users-24-hours-after-joining/79296
**Category:** Feature
**Created:** [January 29, 2018, 6:46pm UTC](https://meta.discourse.org/t/send-email-to-new-users-24-hours-after-joining/79296 "2018-01-29T18:46:45Z")
**Posts on this page:** 15
**Page:** 1

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### Author: ![outofthebox](https://sea3.discourse-cdn.com/meta/user_avatar/meta.discourse.org/outofthebox/32/83708_2.png) [@outofthebox](https://meta.discourse.org/u/outofthebox)
#### Post date: [January 29, 2018, 6:46pm UTC](https://meta.discourse.org/t/send-email-to-new-users-24-hours-after-joining/79296/1 "2018-01-29T18:46:45Z")

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Hi, is it possible to automatically send an email to new users 24 hours after they join a Discourse forum?

It would be nice to segment this too.

1. Welcome email to new users who created an account but nothing else.
2. Welcome email to new users who read for five minutes but no more.
3. Welcome email to new users who created a new post.

The goal is to increase the conversion rate of new users into active contributors.

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### Author: ![jomaxro](https://sea3.discourse-cdn.com/meta/user_avatar/meta.discourse.org/jomaxro/32/126216_2.png) [@jomaxro](https://meta.discourse.org/u/jomaxro)
#### Post date: [January 29, 2018, 6:53pm UTC](https://meta.discourse.org/t/send-email-to-new-users-24-hours-after-joining/79296/2 "2018-01-29T18:53:33Z")

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Not with Discourse itself, but this could easily be accomplished with Webhooks and a external mail server.

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### Author: ![HAWK](https://sea3.discourse-cdn.com/meta/user_avatar/meta.discourse.org/hawk/32/86627_2.png) [@HAWK](https://meta.discourse.org/u/HAWK)
#### Post date: [January 29, 2018, 7:06pm UTC](https://meta.discourse.org/t/send-email-to-new-users-24-hours-after-joining/79296/3 "2018-01-29T19:06:29Z")

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I used to do something similar at FeverBee using MailChimp.

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### Author: ![outofthebox](https://sea3.discourse-cdn.com/meta/user_avatar/meta.discourse.org/outofthebox/32/83708_2.png) [@outofthebox](https://meta.discourse.org/u/outofthebox)
#### Post date: [January 29, 2018, 7:08pm UTC](https://meta.discourse.org/t/send-email-to-new-users-24-hours-after-joining/79296/4 "2018-01-29T19:08:54Z")

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Hi Hawk, did you need any other tools besides Discourse + MailChimp? Could you share the workflow?

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### Author: ![HAWK](https://sea3.discourse-cdn.com/meta/user_avatar/meta.discourse.org/hawk/32/86627_2.png) [@HAWK](https://meta.discourse.org/u/HAWK)
#### Post date: [January 29, 2018, 7:17pm UTC](https://meta.discourse.org/t/send-email-to-new-users-24-hours-after-joining/79296/5 "2018-01-29T19:17:57Z")

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It’s just occurred to me that I’ve thrown in a bit of a red herring.

Our site used WP SSO so we were able to use the WP–Mailchimp plugin to pull the new members over, outside of Discourse.

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### Author: ![outofthebox](https://sea3.discourse-cdn.com/meta/user_avatar/meta.discourse.org/outofthebox/32/83708_2.png) [@outofthebox](https://meta.discourse.org/u/outofthebox)
#### Post date: [January 29, 2018, 8:05pm UTC](https://meta.discourse.org/t/send-email-to-new-users-24-hours-after-joining/79296/6 "2018-01-29T20:05:23Z")

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This would be a cool native Discourse tool.

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### Author: ![erlend\_sh](https://sea3.discourse-cdn.com/meta/user_avatar/meta.discourse.org/erlend_sh/32/119475_2.png) [@erlend\_sh](https://meta.discourse.org/u/erlend_sh)
#### Post date: [February 1, 2018, 10:41am UTC](https://meta.discourse.org/t/send-email-to-new-users-24-hours-after-joining/79296/7 "2018-02-01T10:41:04Z")

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I don’t see this immediately making it into core, but we would be happy to see a plugin for it.

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### Author: ![robmc](https://sea3.discourse-cdn.com/meta/user_avatar/meta.discourse.org/robmc/32/125900_2.png) [@robmc](https://meta.discourse.org/u/robmc)
#### Post date: [February 1, 2018, 10:47am UTC](https://meta.discourse.org/t/send-email-to-new-users-24-hours-after-joining/79296/8 "2018-02-01T10:47:58Z")

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The onboarding automation is something that could do with some review (IMHO). I’m still trying to work with DiscoBot and while the tool is useful in itself, it is proving VERY hard to get new users to engage with it, so playing around with other low-impact messaging or activity, and delaying it to be able to segment users, would be very handy

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### Author: ![mikechristopher](https://sea3.discourse-cdn.com/meta/user_avatar/meta.discourse.org/mikechristopher/32/89135_2.png) [@mikechristopher](https://meta.discourse.org/u/mikechristopher)
#### Post date: [February 1, 2018, 10:56am UTC](https://meta.discourse.org/t/send-email-to-new-users-24-hours-after-joining/79296/9 "2018-02-01T10:56:45Z")

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You could use Zapier?

Create a webhook on user event, get Zapier to capture the name and email out of it, then get it to parse it into a list on mailchimp.

> [@Trigger a Zapier task with Discourse Webhooks](https://meta.discourse.org/t/discourse-webhooks-and-zapier/56753):
>
> Want to use Discourse Webhooks to trigger a task via [Zapier](https://zapier.com)? Let’s get started! bulb Tip: Zapier now has an [official Discourse integration](https://zapier.com/apps/discourse/integrations) with built-in triggers and actions (e.g. “New Post”, “Create Post”). For common use cases, this is simpler than configuring generic webhooks manually. The guide below covers the manual webhook approach, which gives you more flexibility and access to all Discourse event types. Zapier requires a trigger and an action. In this howto the trigger…

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### Author: ![outofthebox](https://sea3.discourse-cdn.com/meta/user_avatar/meta.discourse.org/outofthebox/32/83708_2.png) [@outofthebox](https://meta.discourse.org/u/outofthebox)
#### Post date: [February 1, 2018, 4:28pm UTC](https://meta.discourse.org/t/send-email-to-new-users-24-hours-after-joining/79296/10 "2018-02-01T16:28:59Z")

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Our organization uses a mailing program that is tied into our donor database/management system. It could all possibly be configured and tied together. So, it is simpler for me (I understand, not for the Discourse developers) if the email engagement with the Discourse members is tied into the Discourse software.

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### Author: ![Pad\_Pors](https://sea3.discourse-cdn.com/meta/user_avatar/meta.discourse.org/pad_pors/32/52016_2.png) [@Pad\_Pors](https://meta.discourse.org/u/Pad_Pors)
#### Post date: [March 31, 2018, 7:17am UTC](https://meta.discourse.org/t/send-email-to-new-users-24-hours-after-joining/79296/11 "2018-03-31T07:17:21Z")

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I needed some guide here: there seems to be no webhook for “new users”, [the plugin for this action](https://meta.discourse.org/t/discourse-webhooks-and-zapier/56753/20) also doesn’t work.

Then, is this still possible using webhooks and zapier?

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### Author: ![bartv](https://sea3.discourse-cdn.com/meta/user_avatar/meta.discourse.org/bartv/32/130052_2.png) [@bartv](https://meta.discourse.org/u/bartv)
#### Post date: [March 31, 2018, 8:26am UTC](https://meta.discourse.org/t/send-email-to-new-users-24-hours-after-joining/79296/12 "2018-03-31T08:26:59Z")

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Combining it with a [Data explorer](https://meta.discourse.org/t/32566?silent=true) query you should also be able to get the relevant data as JSON and feed that straight into Zapier:

[https://meta.discourse.org/t/data-explorer-plugin/32566/124?u=bartv](https://meta.discourse.org/t/data-explorer-plugin/32566/124)

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<div class="post-metadata">

### Author: ![anon48433008](https://avatars.discourse-cdn.com/v4/letter/a/22d042/32.png) [@anon48433008](https://meta.discourse.org/u/anon48433008)
#### Post date: [August 25, 2018, 6:55pm UTC](https://meta.discourse.org/t/send-email-to-new-users-24-hours-after-joining/79296/13 "2018-08-25T18:55:46Z")

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An auto email/PM would be a great feature IMO

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### Author: ![codinghorror](https://sea3.discourse-cdn.com/meta/user_avatar/meta.discourse.org/codinghorror/32/110067_2.png) [@codinghorror](https://meta.discourse.org/u/codinghorror)
#### Post date: [August 25, 2018, 8:41pm UTC](https://meta.discourse.org/t/send-email-to-new-users-24-hours-after-joining/79296/14 "2018-08-25T20:41:09Z")

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As of 2.1 this exists in the form of a TL0 to TL1 PM, which is more effective than what was proposed in the first post here.

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### Author: ![codinghorror](https://sea3.discourse-cdn.com/meta/user_avatar/meta.discourse.org/codinghorror/32/110067_2.png) [@codinghorror](https://meta.discourse.org/u/codinghorror)
#### Post date: [August 26, 2018, 1:13am UTC](https://meta.discourse.org/t/send-email-to-new-users-24-hours-after-joining/79296/15 "2018-08-26T01:13:06Z")

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