# Send Mods and Admins a different welcome PM

**URL:** https://meta.discourse.org/t/send-mods-and-admins-a-different-welcome-pm/110503
**Category:** Feature
**Created:** [March 2, 2019, 9:32am UTC](https://meta.discourse.org/t/send-mods-and-admins-a-different-welcome-pm/110503 "2019-03-02T09:32:58Z")
**Posts on this page:** 12
**Page:** 1

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### Author: ![codinghorror](https://sea3.discourse-cdn.com/meta/user_avatar/meta.discourse.org/codinghorror/32/110067_2.png) [@codinghorror](https://meta.discourse.org/u/codinghorror)
#### Post date: [March 2, 2019, 9:32am UTC](https://meta.discourse.org/t/send-mods-and-admins-a-different-welcome-pm/110503/1 "2019-03-02T09:32:58Z")

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Continuing the discussion from [Discourse Narrative Bot Beta Feedback](https://meta.discourse.org/t/discourse-narrative-bot-beta-feedback/58621):

> [@Discourse Narrative Bot Beta Feedback](https://meta.discourse.org/t/discourse-narrative-bot-beta-feedback/58621/1):
>
> - new moderator → defer to 1.9
> - new admin → defer to 1.9

Hmm. We should at least send these folks — new admins and new mods — a tailor made PM, maybe linking to the moderator guide @jomaxro put together?

My original thought was a whole tutorial specific to those roles but that is quite difficult. Perhaps starting smaller is the way to go here.

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### Author: ![jomaxro](https://sea3.discourse-cdn.com/meta/user_avatar/meta.discourse.org/jomaxro/32/126216_2.png) [@jomaxro](https://meta.discourse.org/u/jomaxro)
#### Post date: [March 3, 2019, 1:47am UTC](https://meta.discourse.org/t/send-mods-and-admins-a-different-welcome-pm/110503/2 "2019-03-03T01:47:48Z")

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I agree a good first step would be to send a link to the moderator guide. It would certainly be interesting to create a discobot tutorial for staff, but that will be very involved, as it would need to take staff out of the PM, unlike the user tutorial.

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### Author: ![Chaboi\_3000](https://sea3.discourse-cdn.com/meta/user_avatar/meta.discourse.org/chaboi_3000/32/163015_2.png) [@Chaboi\_3000](https://meta.discourse.org/u/Chaboi_3000)
#### Post date: [March 3, 2019, 7:27am UTC](https://meta.discourse.org/t/send-mods-and-admins-a-different-welcome-pm/110503/3 "2019-03-03T07:27:35Z")

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My idea is that we just show an animated GIF of how it works, instead of actually making the staff member do it. Otherwise, we need someone to suspend/silence/impersonate, etc. I think it’s better of showing how it works, instead of making them **do** it.

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### Author: ![codinghorror](https://sea3.discourse-cdn.com/meta/user_avatar/meta.discourse.org/codinghorror/32/110067_2.png) [@codinghorror](https://meta.discourse.org/u/codinghorror)
#### Post date: [March 3, 2019, 8:35am UTC](https://meta.discourse.org/t/send-mods-and-admins-a-different-welcome-pm/110503/4 "2019-03-03T08:35:14Z")

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The problem is these pictures and gifs get out of date. So it is better to link to a wiki topic which can more easily be kept up to date in a single place.

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### Author: ![sam](https://sea3.discourse-cdn.com/meta/user_avatar/meta.discourse.org/sam/32/102149_2.png) [@sam](https://meta.discourse.org/u/sam)
#### Post date: [March 3, 2019, 11:03pm UTC](https://meta.discourse.org/t/send-mods-and-admins-a-different-welcome-pm/110503/5 "2019-03-03T23:03:02Z")

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@vinothkannans can you add this to your list, work with @codinghorror and @jomaxro on figuring out mechanics, location of this wiki content and so on.

I assume we are talking about seeding 1 more topic here as “moderator guide” that a community can own and customise to fit their existing rules and conventions.

Also clarifying here, I assume we want this magic PM to be sent once (and only once) to every moderator on the site? The trigger then would be either inviting a new moderator, or upgrading an existing account to moderator.

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### Author: ![jomaxro](https://sea3.discourse-cdn.com/meta/user_avatar/meta.discourse.org/jomaxro/32/126216_2.png) [@jomaxro](https://meta.discourse.org/u/jomaxro)
#### Post date: [March 4, 2019, 12:14am UTC](https://meta.discourse.org/t/send-mods-and-admins-a-different-welcome-pm/110503/7 "2019-03-04T00:14:51Z")

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> [@sam](#):
>
> I assume we are talking about seeding 1 more topic here as “moderator guide” that a community can own and customise to fit their existing rules and conventions.

My assumption given this

> [@codinghorror](#):
>
> maybe linking to the moderator guide

was that we’d simply link to [https://meta.discourse.org/t/discourse-moderation-guide/63116](https://meta.discourse.org/t/discourse-moderation-guide/63116). Seeing a topic on the site isn’t ideal as it would get out of date as soon as we change something (like the review queue currently being worked on).

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### Author: ![sam](https://sea3.discourse-cdn.com/meta/user_avatar/meta.discourse.org/sam/32/102149_2.png) [@sam](https://meta.discourse.org/u/sam)
#### Post date: [March 4, 2019, 12:24am UTC](https://meta.discourse.org/t/send-mods-and-admins-a-different-welcome-pm/110503/8 "2019-03-04T00:24:39Z")

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I guess we just take baby steps here and send the link for starters. If a community wants to customize the body of the email they always can do so.

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### Author: ![Chaboi\_3000](https://sea3.discourse-cdn.com/meta/user_avatar/meta.discourse.org/chaboi_3000/32/163015_2.png) [@Chaboi\_3000](https://meta.discourse.org/u/Chaboi_3000)
#### Post date: [March 4, 2019, 1:53am UTC](https://meta.discourse.org/t/send-mods-and-admins-a-different-welcome-pm/110503/9 "2019-03-04T01:53:34Z")

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> [@sam](#):
>
> I assume we are talking about seeding 1 more topic here as “moderator guide” that a community can own and customise to fit their existing rules and conventions.

That’s what we do to our forum. Adding a mini mod guide. Though, there’s outdated info. A seeded topic will help **a lot**.

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### Author: ![sam](https://sea3.discourse-cdn.com/meta/user_avatar/meta.discourse.org/sam/32/102149_2.png) [@sam](https://meta.discourse.org/u/sam)
#### Post date: [March 4, 2019, 1:56am UTC](https://meta.discourse.org/t/send-mods-and-admins-a-different-welcome-pm/110503/10 "2019-03-04T01:56:57Z")

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Understood, but we got to start with baby steps here and @gerhard is in the midst of re-doing how we seed some of this content in light of localisation.

So simply emailing a link is a good **first step** and if you want it to link to your custom guide it is a simple change in `admin/customize/site_texts`.

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### Author: ![Chaboi\_3000](https://sea3.discourse-cdn.com/meta/user_avatar/meta.discourse.org/chaboi_3000/32/163015_2.png) [@Chaboi\_3000](https://meta.discourse.org/u/Chaboi_3000)
#### Post date: [March 4, 2019, 4:26am UTC](https://meta.discourse.org/t/send-mods-and-admins-a-different-welcome-pm/110503/11 "2019-03-04T04:26:53Z")

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Looks something like this in our forum. A link to the guide is the most reasonable solution… **for now.**

 ![48%20PM](https://global.discourse-cdn.com/meta/original/3X/4/9/49015028d6cbb562425a6c45d4db669cb2a09614.png)

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### Author: ![vinothkannans](https://sea3.discourse-cdn.com/meta/user_avatar/meta.discourse.org/vinothkannans/32/86465_2.png) [@vinothkannans](https://meta.discourse.org/u/vinothkannans)
#### Post date: [November 4, 2019, 4:22pm UTC](https://meta.discourse.org/t/send-mods-and-admins-a-different-welcome-pm/110503/12 "2019-11-04T16:22:58Z")

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[https://github.com/discourse/discourse/commit/437edfc4157aac4d9a50d911bca550d4425193cf](https://github.com/discourse/discourse/commit/437edfc4157aac4d9a50d911bca550d4425193cf)

@markvanlan was already done this feature partially in the commit above. Now I added the ability send the welcome PM to admins in PR

[https://github.com/discourse/discourse/pull/8293](https://github.com/discourse/discourse/pull/8293)

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<div class="post-metadata">

### Author: ![vinothkannans](https://sea3.discourse-cdn.com/meta/user_avatar/meta.discourse.org/vinothkannans/32/86465_2.png) [@vinothkannans](https://meta.discourse.org/u/vinothkannans)
#### Post date: [November 7, 2019, 12:30pm UTC](https://meta.discourse.org/t/send-mods-and-admins-a-different-welcome-pm/110503/13 "2019-11-07T12:30:01Z")

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