'
```
ENV
```plaintext
|REQUEST_URI|/webhooks/sendgrid|
|REQUEST_METHOD|POST|
|HTTP_USER_AGENT|SendGrid Event API|
```
Seems to be the same as here, which was a fixed issue a while back: [Sendgrid error: NoMethodError (undefined method `[]' for nil:NilClass) - #3 by Terrapop](https://meta.discourse.org/t/sendgrid-error-nomethoderror-undefined-method-for-nil-nilclass/165612/3)
---
### Author:  [@pfaffman](https://meta.discourse.org/u/pfaffman)
#### Post date: [November 12, 2023, 1:34pm UTC](https://meta.discourse.org/t/sendgrid-nomethoderror-undefined-method-for-nil-nilclass/285221/2 "2023-11-12T13:34:33Z")
Are those generated for bounces from your list that are not discourse users?
---
### Author:  [@KCAS](https://meta.discourse.org/u/KCAS)
#### Post date: [November 12, 2023, 3:59pm UTC](https://meta.discourse.org/t/sendgrid-nomethoderror-undefined-method-for-nil-nilclass/285221/3 "2023-11-12T15:59:44Z")
Not sure about if they’re bounces, how could we check? It’s most likely around the time we did a bulk invite to non-discourse users.
---
### Author:  [@selase](https://meta.discourse.org/u/selase)
#### Post date: [November 13, 2023, 11:21am UTC](https://meta.discourse.org/t/sendgrid-nomethoderror-undefined-method-for-nil-nilclass/285221/4 "2023-11-13T11:21:23Z")
There might be something going on with the event payload being received from Sendgrid. It seems `status` isn’t being set on the `bounce` events as expected.
> [@KCAS](#):
>
> Not sure about if they’re bounces, how could we check? I
Assuming you got the backtrace from logster at `/logs`, the env tab should have the request details. Could you provide a sanitized copy of the payload from there?
---
### Author:  [@KCAS](https://meta.discourse.org/u/KCAS)
#### Post date: [November 13, 2023, 12:35pm UTC](https://meta.discourse.org/t/sendgrid-nomethoderror-undefined-method-for-nil-nilclass/285221/5 "2023-11-13T12:35:31Z")
> [@KCAS](#):
>
> ```plaintext
> |REQUEST_URI|/webhooks/sendgrid|
> |REQUEST_METHOD|POST|
> |HTTP_USER_AGENT|SendGrid Event API|
>
> ```
There’s not a lot of info there, most of it i’ve put here.
> [@KCAS](#):
>
> ```plaintext
> |REQUEST_URI|/webhooks/sendgrid|
> |REQUEST_METHOD|POST|
> |HTTP_USER_AGENT|SendGrid Event API|
>
> ```
For the full reference, i’ve put it below as requested
| hostname | serverhostname |
| --- | --- |
| process\_id | 248749 |
| application\_version | a8d6dc4d3a5c3d937ff0bb162c93ec628428cda1 |
| HTTP\_HOST | [forum.URL.co.uk](http://forum.URL.co.uk) |
| REQUEST\_URI | /webhooks/sendgrid |
| REQUEST\_METHOD | POST |
| HTTP\_USER\_AGENT | SendGrid Event API |
| HTTP\_X\_FORWARDED\_FOR | IPADDRESS |
| HTTP\_X\_REAL\_IP | IPADDRESS |
| time | Su 5:54 pm |
---
### Author:  [@selase](https://meta.discourse.org/u/selase)
#### Post date: [November 13, 2023, 1:23pm UTC](https://meta.discourse.org/t/sendgrid-nomethoderror-undefined-method-for-nil-nilclass/285221/6 "2023-11-13T13:23:38Z")
> [@KCAS](#):
>
> For the full reference, i’ve put it below as requested
>
> | hostname | serverhostname |
> | --- | --- |
> | process\_id | 248749 |
> | application\_version | a8d6dc4d3a5c3d937ff0bb162c93ec628428cda1 |
> | HTTP\_HOST | [forum.URL.co.uk](http://forum.URL.co.uk) |
> | REQUEST\_URI | /webhooks/sendgrid |
> | REQUEST\_METHOD | POST |
> | HTTP\_USER\_AGENT | SendGrid Event API |
> | HTTP\_X\_FORWARDED\_FOR | IPADDRESS |
> | HTTP\_X\_REAL\_IP | IPADDRESS |
> | time | Su 5:54 pm |
I am sorry, I should have been more specific. The request body has the clues needed. You should be able to find this after the `time` row. You may have to scroll up or expand panel to see this.
---
### Author:  [@KCAS](https://meta.discourse.org/u/KCAS)
#### Post date: [November 13, 2023, 1:58pm UTC](https://meta.discourse.org/t/sendgrid-nomethoderror-undefined-method-for-nil-nilclass/285221/7 "2023-11-13T13:58:58Z")
Hello,
There is no further information after the Time row, i’ve checked all of the 34 of the errors. Seems odd however it’s not included?
---
### Author:  [@selase](https://meta.discourse.org/u/selase)
#### Post date: [November 14, 2023, 12:02pm UTC](https://meta.discourse.org/t/sendgrid-nomethoderror-undefined-method-for-nil-nilclass/285221/8 "2023-11-14T12:02:09Z")
Yes, it’s odd. Could you retrieve the payload from the SendGrid dashboard instead?
Per the latest SendGrid webhooks docs, the current endpoint in Discourse should work without issues but the error points to an issue with the request payload so sample will be great.
---
### Author:  [@cultiv](https://meta.discourse.org/u/cultiv)
#### Post date: [February 23, 2025, 8:48am UTC](https://meta.discourse.org/t/sendgrid-nomethoderror-undefined-method-for-nil-nilclass/285221/9 "2025-02-23T08:48:36Z")
Did you ever figure this one out? I have the same error, on the same line of code:
>
I am not familiar with Ruby but it looks like it can parse the json just fiine up until trrying to parse the error code, `Email::SMTP_STATUS_TRANSIENT_FAILURE` points to:
>
I checked in [Webhook.site](https://webhook.site) what Sendgrid actually sends when I test the webhook and it looks like this for a bounce:
```json
[
{
"email": "example@test.com",
"timestamp": 1740136261,
"smtp-id": "<14c5d75ce93.dfd.64b469@ismtpd-555>",
"event": "bounce",
"category": [
"cat facts"
],
"sg_event_id": "ovGQ2rRo8ytNezHPDq-7Ig==",
"sg_message_id": "14c5d75ce93.dfd.64b469.filter0001.16648.5515E0B88.0",
"reason": "500 unknown recipient",
"status": "5.0.0"
}
]
```
Seems like it should work!
---
### Author:  [@cultiv](https://meta.discourse.org/u/cultiv)
#### Post date: [February 23, 2025, 9:02am UTC](https://meta.discourse.org/t/sendgrid-nomethoderror-undefined-method-for-nil-nilclass/285221/10 "2025-02-23T09:02:22Z")
Aha.. answering my own question here, the Webhook “Test integration” button lies to you..
Here is the actual payload if I actually send an email to a non-existing email address:
```json
[
{
"bounce_classification": "Unclassified",
"email": "noemail@this.does.not.exist.tld",
"event": "bounce",
"reason": "unable to get mx info: failed to get IPs from PTR record: lookup : unrecognized address",
"sg_event_id": "Ym91bmNlLTQtNTA0ODUxOTUtZXVvMmlLeGRTYXlQRjRZRTQtLUk3QS0w",
"sg_message_id": "euo2iKxdSayPF4YE4--I7A.recvd-5f54b5d587-pczjm-1-67BADEEA-6.0",
"smtp-id": "<870b3a2a-160c-4fc8-bc9a-bd0d5b943b81@forum.umbraco.com>",
"timestamp": 1740300320,
"tls": 0,
"type": "blocked"
}
]
```
And there we have it: no `status` field.
This is when I purposely use a domain that does not exist, I feel like this should be handled, perhaps `"type": "blocked"` can be the indicator Discourse looks for.
As a different attempt I put some nonsense in front of `outlook.com` and that does give me a working payload:
```json
[
{
"bounce_classification": "Invalid Address",
"email": "oeihoiwehitwiohtriuweruiwerwierhwuerguiwerg@outlook.com",
"event": "bounce",
"ip": "149.72.1.78",
"reason": "550 5.5.0 Requested action not taken: mailbox unavailable (S2017062302). [HK3PEPF0000021E.apcprd03.prod.outlook.com 2025-02-23T08:54:35.950Z 08DD502499E1A0AA]",
"sg_event_id": "Ym91bmNlLTAtNTA0ODUxOTUtQWJFZ2pVejZUUFd3MnJNTnJabDg4Zy0w",
"sg_message_id": "AbEgjUz6TPWw2rMNrZl88g.recvd-786d47b7ff-tsp86-1-67BAE249-D.0",
"smtp-id": "",
"status": "5.5.0",
"timestamp": 1740300876,
"tls": 1,
"type": "bounce"
}
]
```
---
### Author:  [@cultiv](https://meta.discourse.org/u/cultiv)
#### Post date: [February 23, 2025, 9:28am UTC](https://meta.discourse.org/t/sendgrid-nomethoderror-undefined-method-for-nil-nilclass/285221/11 "2025-02-23T09:28:49Z")
Made a PR!
[https://github.com/discourse/discourse/pull/31460](https://github.com/discourse/discourse/pull/31460)
---
### Author:  [@tgxworld](https://meta.discourse.org/u/tgxworld)
#### Post date: [February 25, 2025, 5:17am UTC](https://meta.discourse.org/t/sendgrid-nomethoderror-undefined-method-for-nil-nilclass/285221/12 "2025-02-25T05:17:46Z")
@cultiv Thank you for diving into the problem here and taking the time to submit a PR. I’ve used your PR as a base and merged a fix for the issue in [FIX: No method error in `WebhooksController#sendgrid` (#31495) · discourse/discourse@209d289 · GitHub](https://github.com/discourse/discourse/commit/209d289772bb87b96190c654adf73f982eafedfb).
---
### Author:  [@cultiv](https://meta.discourse.org/u/cultiv)
#### Post date: [February 25, 2025, 2:08pm UTC](https://meta.discourse.org/t/sendgrid-nomethoderror-undefined-method-for-nil-nilclass/285221/13 "2025-02-25T14:08:33Z")
Fantastic, that was very helpful. Wouldn’t have been able to do all of that on my own 😅
Thanks, I’ve updated and a manual test now does things correctly, error log is clean and I can see the email bounced in the mail log 🙌