Service not available | Update Error due to broken plugin

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Service not available | Update Error due to broken plugin.

The forum owner, Robodaniel, encountered an error while updating the forum, resulting in the service being unavailable. After executing the update commands (git pull, ./launcher rebuild app), they received an error message.

Robodaniel attempted to restart the service using ./launcher start app, but it was unsuccessful.

Further investigation led Robodaniel to discover that a faulty plugin was causing the issue. By adding ## before the git command in the app.yaml file, the forum became available again.

According to Stephen, hashing out the line before a rebuild effectively uninstalls the plugin. However, it may require a process of elimination to identify the specific broken plugin, and checking the #plugin section for flagged plugins is recommended.

1

Dear all,

I’m still wanted to do some updates and got the message I should execute the following commands:

cd /var/discourse
git pull
./launcher rebuild app

I have done so, but I got a Error message and the forum is not available, now.

discourse_error
discourse_error643×386 45.5 KB

How to restart the service/ fix the problem?

Thanks in advance

2

This is the first time you’ve run an update in a long time?

It’s hard to tell with just a picture of part of the output.

I can’t quite tell what is happening. Did you type Run: before those commands? Or was that the output of ./launcher rebuild app.

You might be able to get the current version back up with

./launcher start app

If your forum being down is an emergency that you’d like to throw money at my contact info is in my profile.

3

Yes I’ve never done a update before - The Systemw as set up in April 2018.

I’ve tried to execute the commands: ./launcher rebuild app . and ./launcher start app but without any success.

launcher%20start
launcher%20start645×127 19.8 KB

Do you have any other idea how to fix the problem?

4

I’ve still executed the commands which are described in the manual: Manually update Discourse and Docker image to latest and would like to start the session.
launcher_Start_2

5

It seams the service is still running but nothing will be displayed if I would like to reach the forum.

Bad_Gateway
Bad_Gateway329×129 4.62 KB

6

I think I’ve found the reason why my forum crashed during the update.

If I add two hastags (##) before every git command in app.yaml file the forum is available.
One of the plugins is fault - how to uninstall it manually?

7

By hashing out the line before a rebuild you have effectively uninstalled it.

It’s a process of elimination as to which plugin is responsible though. Check Customization > Plugin to see if any are flagged as broken.