# Set password email copy for new sign-ups is potentially confusing

**URL:** https://meta.discourse.org/t/set-password-email-copy-for-new-sign-ups-is-potentially-confusing/31466
**Category:** UX
**Created:** [27 Julho , 2015 11:28 UTC](https://meta.discourse.org/t/set-password-email-copy-for-new-sign-ups-is-potentially-confusing/31466 "2015-07-27T11:28:54Z")
**Posts on this page:** 4
**Page:** 1

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### Author: ![aral](https://sea3.discourse-cdn.com/meta/user_avatar/meta.discourse.org/aral/32/114466_2.png) [@aral](https://meta.discourse.org/u/aral)
#### Post date: [27 Julho , 2015 11:28 UTC](https://meta.discourse.org/t/set-password-email-copy-for-new-sign-ups-is-potentially-confusing/31466/1 "2015-07-27T11:28:55Z")

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![](https://global.discourse-cdn.com/meta/original/3X/0/c/0c47f1ad1e36151ba9f6a408f523da89ae7bb50b.png) 

This email is sent when an invited person accepts an invitation.

**The problem:**

The last paragraph is unnecessary and confusing. They don’t have a password yet. It might lead them to think that they should have received or had an existing password somehow.

When I clicked on the link, I got a screen with just one text field for choosing a password.

**Suggested improvement:**

Remove the last paragraph from the copy.

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### Author: ![riking](https://sea3.discourse-cdn.com/meta/user_avatar/meta.discourse.org/riking/32/170938_2.png) [@riking](https://meta.discourse.org/u/riking)
#### Post date: [27 Julho , 2015 19:54 UTC](https://meta.discourse.org/t/set-password-email-copy-for-new-sign-ups-is-potentially-confusing/31466/2 "2015-07-27T19:54:12Z")

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No, don’t remove it.

It needs to be changed to say something like:

> If the link above has expired and you did not set a password, choose 'I …

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### Author: ![codinghorror](https://sea3.discourse-cdn.com/meta/user_avatar/meta.discourse.org/codinghorror/32/110067_2.png) [@codinghorror](https://meta.discourse.org/u/codinghorror)
#### Post date: [31 Julho , 2015 08:53 UTC](https://meta.discourse.org/t/set-password-email-copy-for-new-sign-ups-is-potentially-confusing/31466/3 "2015-07-31T08:53:58Z")

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Yes @riking is correct here – depends when they open the email. So I’ll change it to

> (If the link above has expired, choose “I forgot my password” when logging in with your email address.)

That way it is a parenthetical which shows it is clearly _optional_ and only applies if the link is old.

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### Author: ![codinghorror](https://sea3.discourse-cdn.com/meta/user_avatar/meta.discourse.org/codinghorror/32/110067_2.png) [@codinghorror](https://meta.discourse.org/u/codinghorror)
#### Post date: [1 Agosto , 2015 10:51 UTC](https://meta.discourse.org/t/set-password-email-copy-for-new-sign-ups-is-potentially-confusing/31466/4 "2015-08-01T10:51:35Z")

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