# Configurar una dirección de correo electrónico entrante para el grupo de personal

**URL:** https://meta.discourse.org/t/setting-an-incoming-e-mail-address-for-the-staff-group/62724
**Category:** Support
**Created:** [15 Mayo, 2017 12:47 UTC](https://meta.discourse.org/t/setting-an-incoming-e-mail-address-for-the-staff-group/62724 "2017-05-15T12:47:21Z")
**Posts on this page:** 1
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### Author: ![totte](https://sea3.discourse-cdn.com/meta/user_avatar/meta.discourse.org/totte/32/18158_2.png) [@totte](https://meta.discourse.org/u/totte)
#### Post date: [15 Mayo, 2017 12:47 UTC](https://meta.discourse.org/t/setting-an-incoming-e-mail-address-for-the-staff-group/62724/1 "2017-05-15T12:47:21Z")

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I’d like for people to be able to reach the staff group of my Discourse installation via e-mail without the need to sign up first. A helpdesk solution seems a bit excessive, but a shared inbox in the way that group messages work should be just enough. However, the option to set a custom incoming e-mail address is only available for custom groups, not the automatic ones. When searching here on meta for “staff incoming e-mail address” the only result is this:

> [@Troubleshoot reply by email](https://meta.discourse.org/t/setup-incoming-emails-e-mail/42026):
>
> If your Discourse does not have incoming email set up, see these topics: [Set up reply by email with POP3 polling](https://meta.discourse.org/t/set-up-reply-by-email-with-pop3-polling/14003)[Configure direct-delivery incoming email for self-hosted sites with Mail-Receiver](https://meta.discourse.org/t/direct-delivery-incoming-email-for-self-hosted-sites/49487)information_source If you already have basic reply via email set up (which is common on hosting plans), and you want to add the ability to start a new topic via email, [see this topic](https://meta.discourse.org/t/start-a-new-topic-via-email-e-mail/62977). Logging and Errors All incoming emails are logged and are visible in your admin panel at /admin/email/received.…

Is there a reason for as to why this option is omitted for the staff, admins, and moderators automatic groups?

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_[View the full topic](https://meta.discourse.org/t/setting-an-incoming-e-mail-address-for-the-staff-group/62724)._