# Impostare un indirizzo e-mail in arrivo per il gruppo dello staff

**URL:** <https://meta.discourse.org/t/setting-an-incoming-e-mail-address-for-the-staff-group/62724>\
**Category:** Product Support\
**Created:** [15 Maggio 2017, 12:47pm UTC](https://meta.discourse.org/t/setting-an-incoming-e-mail-address-for-the-staff-group/62724 "2017-05-15T12:47:21Z")\
**Posts on this page:** 1\
**Showing post:** 5

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**Author:** ![totte](https://sea3.discourse-cdn.com/meta/user_avatar/meta.discourse.org/totte/32/18158_2.png) [@totte](https://meta.discourse.org/u/totte)\
**Post date:** [17 Maggio 2017, 7:41am UTC](https://meta.discourse.org/t/setting-an-incoming-e-mail-address-for-the-staff-group/62724/5 "2017-05-17T07:41:49Z")

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> [@codinghorror](#):
>
> There may be admins who are not part of the Discourse team for various reasons; that’s why.

I understand the reasoning to be that since the group “staff” is managed automatically, and there is the possibility that I might grant moderator or administrator access to someone outside my corresponding “team” e.g. for the sake of troubleshooting, and this individual would not be obligated nor interested in resolving issues on our behalf (and rightfully so) regarding new users trying to sign up, but still retain access - it is better to be explicit than implicit, and create a specific, manually curated group of staff members that are able and willing to handle incoming e-mails (received as group messages) from (staged) users who are unable to sign up or for any other reason require contact by e-mail outside Discourse on their side but still inside Discourse on the staff side.

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_[View the full topic](https://meta.discourse.org/t/setting-an-incoming-e-mail-address-for-the-staff-group/62724)._