# Setting up a support inbox

**URL:** https://meta.discourse.org/t/setting-up-a-support-inbox/251825
**Category:** Support
**Tags:** email
**Created:** [January 12, 2023, 3:56pm UTC](https://meta.discourse.org/t/setting-up-a-support-inbox/251825 "2023-01-12T15:56:43Z")
**Posts on this page:** 1
**Showing post:** 11

<div class="post-metadata">

### Author: ![pfaffman](https://sea3.discourse-cdn.com/meta/user_avatar/meta.discourse.org/pfaffman/32/120154_2.png) [@pfaffman](https://meta.discourse.org/u/pfaffman)
#### Post date: [January 18, 2023, 5:45pm UTC](https://meta.discourse.org/t/setting-up-a-support-inbox/251825/11 "2023-01-18T17:45:51Z")

</div>

If you’re not using mailgun to receive mail for your forum subdomain, I’d delete the mailgun MXs and use the [Configure direct-delivery incoming email for self-hosted sites](https://meta.discourse.org/t/configure-direct-delivery-incoming-email-for-self-hosted-sites/49487).

---

_[View the full topic](https://meta.discourse.org/t/setting-up-a-support-inbox/251825)._
