# Settings in Discourse **URL:** https://meta.discourse.org/t/settings-in-discourse/229450 **Category:** Support **Created:** [June 8, 2022, 9:34pm UTC](https://meta.discourse.org/t/settings-in-discourse/229450 "2022-06-08T21:34:29Z") **Posts on this page:** 1 **Showing post:** 2
### Author: ![ondrej](https://sea3.discourse-cdn.com/meta/user_avatar/meta.discourse.org/ondrej/32/198804_2.png) [@ondrej](https://meta.discourse.org/u/ondrej) #### Post date: [June 8, 2022, 10:08pm UTC](https://meta.discourse.org/t/settings-in-discourse/229450/2 "2022-06-08T22:08:46Z")
Hello 👋 For your first point there is a user note plugin > [@Discourse User Notes](https://meta.discourse.org/t/discourse-user-notes/41026): > > discourse2Summary Share private notes with other staff about a user that normal users cannot see.open_bookInstall Guide This plugin is bundled with Discourse core. There is no need to install the plugin separately. Configuration The User Notes plugin can be enabled either by the toggle or from its settings, both accessible from your /admin/plugins page: Features Sometimes staff members want to share notes about a … You can disallow users to create messages by unchecking the `enable personal messages` site setting. There is also a ticket plugin too > [@Tickets Plugin tickets](https://meta.discourse.org/t/tickets-plugin/97914): > > Repo [https://github.com/paviliondev/discourse-tickets](https://github.com/paviliondev/discourse-tickets)Summary This plugin adds a ticketing system to Discourse. It requires tagging to be enabled and works best alongside the [Assign Plugin](https://meta.discourse.org/t/discourse-assign/58044). It is based on @tobiaseigen’s [original spec](https://meta.discourse.org/t/using-discourse-as-ticket-system-so-no-balls-are-dropped-woman-juggling/82698), and has been built in collaboration with @tobiaseigen and an awesome [Ruby for Good team](https://community.namati.org/t/ruby-for-good-2018-and-the-global-legal-empowerment-network/44159), for the benefit of both [Namati](https://namati.org) and the Discourse community. Notes When you install the plugin, three new tag groups are added tickets\_priority, tickets\_reason and tickets… --- _[View the full topic](https://meta.discourse.org/t/settings-in-discourse/229450)._