# Shields.io unable to retrieve Discourse statistics API

**URL:** <https://meta.discourse.org/t/shields-io-unable-to-retrieve-discourse-statistics-api/128574>\
**Category:** Product Support\
**Created:** [September 14, 2019, 1:25pm UTC](https://meta.discourse.org/t/shields-io-unable-to-retrieve-discourse-statistics-api/128574 "2019-09-14T13:25:54Z")\
**Posts on this page:** 1\
**Showing post:** 10

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**Author:** ![barto\_95](https://sea3.discourse-cdn.com/meta/user_avatar/meta.discourse.org/barto_95/32/199996_2.png) [@barto\_95](https://meta.discourse.org/u/barto_95)\
**Post date:** [November 13, 2020, 10:16am UTC](https://meta.discourse.org/t/shields-io-unable-to-retrieve-discourse-statistics-api/128574/10 "2020-11-13T10:16:19Z")

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Hi, I have the same problem when a test I received invalid data… do you have idea ?

> **[Home Assistant Communauté Francophone](https://forum.hacf.fr)**
>
> Communauté Francophone Home Assistant

It’s OK now, it’s necessary to activated anonymous statistic in :

Admin → setting → other → share anonymized statistics = Enabled

and now it’s ok for [shields.io](http://shields.io)

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_[View the full topic](https://meta.discourse.org/t/shields-io-unable-to-retrieve-discourse-statistics-api/128574)._