# Should a deactivated user receive an email? **URL:** https://meta.discourse.org/t/should-a-deactivated-user-receive-an-email/365506 **Category:** Bug **Tags:** email, approval **Created:** [May 9, 2025, 5:44pm UTC](https://meta.discourse.org/t/should-a-deactivated-user-receive-an-email/365506 "2025-05-09T17:44:14Z") **Posts on this page:** 1 **Showing post:** 3
### Author: ![JammyDodger](https://sea3.discourse-cdn.com/meta/user_avatar/meta.discourse.org/jammydodger/32/254611_2.png) [@JammyDodger](https://meta.discourse.org/u/JammyDodger) #### Post date: [May 10, 2025, 6:03am UTC](https://meta.discourse.org/t/should-a-deactivated-user-receive-an-email/365506/3 "2025-05-10T06:03:18Z")
When you manually deactivate a user it doesn’t automatically send an email asking them to revalidate, though you can press the button that appears in their user/admin page to resend one. When an inactive account attempts to login they should be prompted with a screen like this where they can choose to have a fresh one sent: ![The image shows a login screen stating that the user cannot log in yet, with a partially obscured email address, and provides options to resend activation emails or change the email address. (Captioned by AI)](https://global.discourse-cdn.com/meta/original/4X/d/1/b/d1bb2e4052423e87d9cadf988898561fa6c6899b.jpeg) I’m not sure why your screenshot seems to be missing that option? 🤔 Could it be some custom code you’ve added to hide a particular button that has also accidentally hidden this one? Does it show up in [safe mode](https://meta.discourse.org/t/53504?silent=true)? **Edit:** After a little bit of digging, I think it’s the `must approve users` setting that makes the box disappear. When I enable that I no longer get the option showing up: ![This image shows an error message instructing the user to check their email for activation instructions for logging into their account, with the email address partially blurred. (Captioned by AI)](https://global.discourse-cdn.com/meta/original/4X/2/f/8/2f89f9bab02d79adf4a28f50b5e9c088a61aba7c.jpeg) I’m not 100% sure that’s intentional. 🤔 --- _[View the full topic](https://meta.discourse.org/t/should-a-deactivated-user-receive-an-email/365506)._