# "Sidekiq is not running"

**URL:** https://meta.discourse.org/t/sidekiq-is-not-running/39178
**Category:** Self-hosting
**Created:** [7 februari 2016 om 13:48 UTC](https://meta.discourse.org/t/sidekiq-is-not-running/39178 "2016-02-07T13:48:20Z")
**Posts on this page:** 10
**Page:** 1

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### Author: ![renai](https://sea3.discourse-cdn.com/meta/user_avatar/meta.discourse.org/renai/32/116576_2.png) [@renai](https://meta.discourse.org/u/renai)
#### Post date: [7 februari 2016 om 13:48 UTC](https://meta.discourse.org/t/sidekiq-is-not-running/39178/1 "2016-02-07T13:48:20Z")

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hey folks,

Firstly, Discourse rocks. Best forum software ever. Thanks so much for creating and supporting it!

Secondly, I have a small bug. I have a Discourse instance at [http://forum.delimiter.com.au](http://forum.delimiter.com.au). It was installed in a DigitalOcean droplet by the Discourse team for me.

Everything has been performing fine for months, but recently I’ve been getting the following error:

_“Some problems have been found with your installation of Discourse: Sidekiq is not running. Many tasks, like sending emails, are executed asynchronously by sidekiq. Please ensure at least one sidekiq process is running. Learn about Sidekiq here.”_

 ![](https://global.discourse-cdn.com/meta/original/3X/0/5/052bd9092cf0f65d6a9d8c82a1119c75130589bd.png)

Can anyone tell me what I need to do to resolve this?

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### Author: ![fefrei](https://sea3.discourse-cdn.com/meta/user_avatar/meta.discourse.org/fefrei/32/119538_2.png) [@fefrei](https://meta.discourse.org/u/fefrei)
#### Post date: [7 februari 2016 om 14:33 UTC](https://meta.discourse.org/t/sidekiq-is-not-running/39178/2 "2016-02-07T14:33:23Z")

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Do you see any interesting in [http://forum.delimiter.com.au/logs](http://forum.delimiter.com.au/logs)? What does [http://forum.delimiter.com.au/sidekiq](http://forum.delimiter.com.au/sidekiq) show you?

I’d guess that rebuilding the container fixes the issue. SSH into the server, and run

```plaintext
cd /var/discourse
sudo ./launcher rebuild app

```

(This will make your installation unavailable for a few minutes.)

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<div class="post-metadata">

### Author: ![renai](https://sea3.discourse-cdn.com/meta/user_avatar/meta.discourse.org/renai/32/116576_2.png) [@renai](https://meta.discourse.org/u/renai)
#### Post date: [7 februari 2016 om 14:59 UTC](https://meta.discourse.org/t/sidekiq-is-not-running/39178/3 "2016-02-07T14:59:31Z")

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> [@fefrei](#):
>
> Do you see any interesting in [http://forum.delimiter.com.au/logs](http://forum.delimiter.com.au/logs)?

This throws up a heap of errors, such as “Sidekiq heartbeat test failed, restarting”

and a lot of stuff like:

“Uncaught TypeError: e.get is not a function Url: [http://forum.delimiter.com.au/assets/application-45e607a9054138f8f545cf8d6205b8c3.js](http://forum.delimiter.com.au/assets/application-45e607a9054138f8f545cf8d6205b8c3.js) Line: 13 Column: 7383 Window Location: [http://forum.delimiter.com](http://forum.delimiter.com).”

> [@fefrei](#):
>
> What does [http://forum.delimiter.com.au/sidekiq](http://forum.delimiter.com.au/sidekiq) show you?

Shows this page (is a bit clipped in the screenshot:

 ![](https://global.discourse-cdn.com/meta/original/3X/f/a/fac18b7f01f3f38cda6912bdf80c09806bb5cc9f.png)

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<div class="post-metadata">

### Author: ![fefrei](https://sea3.discourse-cdn.com/meta/user_avatar/meta.discourse.org/fefrei/32/119538_2.png) [@fefrei](https://meta.discourse.org/u/fefrei)
#### Post date: [7 februari 2016 om 15:01 UTC](https://meta.discourse.org/t/sidekiq-is-not-running/39178/4 "2016-02-07T15:01:52Z")

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Okay, thanks.

I’d try rebuilding and see if this helps. If all is well, the `Enqueued` count on `/sidekiq` should quickly drop to zero after rebuilding finishes.

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<div class="post-metadata">

### Author: ![renai](https://sea3.discourse-cdn.com/meta/user_avatar/meta.discourse.org/renai/32/116576_2.png) [@renai](https://meta.discourse.org/u/renai)
#### Post date: [7 februari 2016 om 15:11 UTC](https://meta.discourse.org/t/sidekiq-is-not-running/39178/5 "2016-02-07T15:11:26Z")

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I just rebuilt as per your instructions, and yeah – the error is gone. Also, a bunch of notifications which I hadn’t previously received popped up on my icon on the top right, so it seems like things are flowing again.

Much appreciated for your help! Will post again if there are any further issues.

Cheers!

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<div class="post-metadata">

### Author: ![fefrei](https://sea3.discourse-cdn.com/meta/user_avatar/meta.discourse.org/fefrei/32/119538_2.png) [@fefrei](https://meta.discourse.org/u/fefrei)
#### Post date: [7 februari 2016 om 15:12 UTC](https://meta.discourse.org/t/sidekiq-is-not-running/39178/6 "2016-02-07T15:12:55Z")

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Great!

> [@renai](#):
>
> Also, a bunch of notifications which I hadn’t previously received popped up on my icon on the top right

Yes, this is expected. Your forum should also have sent out all mails that were enqueued before.

Let’s hope the problem doesn’t return 🙂

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<div class="post-metadata">

### Author: ![renai](https://sea3.discourse-cdn.com/meta/user_avatar/meta.discourse.org/renai/32/116576_2.png) [@renai](https://meta.discourse.org/u/renai)
#### Post date: [7 februari 2016 om 15:25 UTC](https://meta.discourse.org/t/sidekiq-is-not-running/39178/7 "2016-02-07T15:25:59Z")

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This may be the reason why I’ve seen a bit of diminished activity on the forum recently ☹ I should have paid more attention.

Thanks again for your help!

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### Author: ![system](https://sea3.discourse-cdn.com/meta/user_avatar/meta.discourse.org/system/32/443519_2.png) [@system](https://meta.discourse.org/u/system)
#### Post date: [9 april 2020 om 04:56 UTC](https://meta.discourse.org/t/sidekiq-is-not-running/39178/9 "2020-04-09T04:56:40Z")

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<div class="post-metadata">

### Author: ![system](https://sea3.discourse-cdn.com/meta/user_avatar/meta.discourse.org/system/32/443519_2.png) [@system](https://meta.discourse.org/u/system)
#### Post date: [4 mei 2024 om 13:42 UTC](https://meta.discourse.org/t/sidekiq-is-not-running/39178/10 "2024-05-04T13:42:34Z")

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<div class="post-metadata">

### Author: ![JammyDodger](https://sea3.discourse-cdn.com/meta/user_avatar/meta.discourse.org/jammydodger/32/254611_2.png) [@JammyDodger](https://meta.discourse.org/u/JammyDodger)
#### Post date: [4 mei 2024 om 16:53 UTC](https://meta.discourse.org/t/sidekiq-is-not-running/39178/11 "2024-05-04T16:53:07Z")

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