It appears that on our (officially hosted) instance, hCaptcha plugin was turned on by default, but (for obvious reasons) was not configured with a hCaptcha account. We just had a user report that they couldn’t sign up and got the message: There has been a problem with hCaptcha, if this problem per…

The hCaptcha plugin is not enabled by default, or it should not be! Can you check in your staff action logs to see when the plugin was enabled on your site?

Oh sorry, didn’t check properly, it was actually done by another admin, so that’s on us.

Cool! Glad to see this isn’t a widespread problem. :sweat_smile: I did just have a closer look and can confirm that on my site, the discourse hcaptcha enabled site setting is not selected by default which is correct. The plugin is not enabled by default on our hosting (or at least on the starter pl…

I made a pull request to add some more guidance on the site settings to help others avoid this situation. Edit: merged. Also noticed that there is a warning that should have been displayed on your admin home page to let you know there is a problem with your hCaptcha config. I guess it was not promi…

启用 hCaptcha 且未配置密钥时注册无法进行

支持

tobiaseigen (Tobias Eigen) 2024 年12 月 29 日 17:57 2

hCaptcha 插件默认未启用，或者说不应该启用！

您能否在您的管理员操作日志中查看插件是在何时在您的网站上启用的？

话题		回复	浏览量
Discourse Captcha Plugin official , included-in-core , captcha	12	2016	2026 年7 月 22 日
hCaptcha plug-in Support moderation , captcha	10	897	2024 年5 月 20 日
Discord Signup broken with Hcaptcha enabled Support captcha	0	249	2026 年1 月 17 日
Configure hcaptcha on new accounts and/or first post Feature captcha	0	88	2025 年4 月 7 日
What does this error on hCaptcha mean? Error parsing hCaptcha response: Discourse::InvalidAccess Bug captcha	0	44	2026 年6 月 30 日

启用 hCaptcha 且未配置密钥时注册无法进行

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