It appears that on our (officially hosted) instance, hCaptcha plugin was turned on by default, but (for obvious reasons) was not configured with a hCaptcha account. We just had a user report that they couldn’t sign up and got the message: There has been a problem with hCaptcha, if this problem per…

The hCaptcha plugin is not enabled by default, or it should not be! Can you check in your staff action logs to see when the plugin was enabled on your site?

Oh sorry, didn’t check properly, it was actually done by another admin, so that’s on us.

Cool! Glad to see this isn’t a widespread problem. :sweat_smile: I did just have a closer look and can confirm that on my site, the discourse hcaptcha enabled site setting is not selected by default which is correct. The plugin is not enabled by default on our hosting (or at least on the starter pl…

I made a pull request to add some more guidance on the site settings to help others avoid this situation. Edit: merged. Also noticed that there is a warning that should have been displayed on your admin home page to let you know there is a problem with your hCaptcha config. I guess it was not promi…

启用 hCaptcha 且未配置密钥时注册无法进行

支持

tobiaseigen (Tobias Eigen) 2024年十二月29日 17:57 2

hCaptcha 插件默认未启用，或者说不应该启用！

您能否在您的管理员操作日志中查看插件是在何时在您的网站上启用的？

話題		回覆	觀看
hCaptcha plug-in Support moderation , captcha	10	1051	2024年五月20日
Discourse Captcha Plugin official , included-in-core , captcha	12	2640	2026年七月22日
Discord Signup broken with Hcaptcha enabled Support captcha	0	388	2026年一月17日
Configure hcaptcha on new accounts and/or first post Feature captcha	0	151	2025年四月7日
What does this error on hCaptcha mean? Error parsing hCaptcha response: Discourse::InvalidAccess Bug captcha	0	124	2026年六月30日

启用 hCaptcha 且未配置密钥时注册无法进行

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