# Signup emails not sent

**URL:** https://meta.discourse.org/t/signup-emails-not-sent/52887
**Category:** Support
**Created:** [November 14, 2016, 6:04pm UTC](https://meta.discourse.org/t/signup-emails-not-sent/52887 "2016-11-14T18:04:38Z")
**Posts on this page:** 9
**Page:** 1

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### Author: ![zsero](https://sea3.discourse-cdn.com/meta/user_avatar/meta.discourse.org/zsero/32/64016_2.png) [@zsero](https://meta.discourse.org/u/zsero)
#### Post date: [November 14, 2016, 6:04pm UTC](https://meta.discourse.org/t/signup-emails-not-sent/52887/1 "2016-11-14T18:04:38Z")

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I have a Discourse setup, 1.6.6, stock install. Email functionality is working perfectly, except signup emails.

When I try to create a new test user in incognito mode, the email is not sent. If I try to click “Send Activation Email” as admin, it’s the same, nothing sent.

It’s not even visible in `/admin/email/sent`, or in skipped or bounced or rejected list. It simply disappears.

What is happening?

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### Author: ![alxsal](https://sea3.discourse-cdn.com/meta/user_avatar/meta.discourse.org/alxsal/32/119855_2.png) [@alxsal](https://meta.discourse.org/u/alxsal)
#### Post date: [November 14, 2016, 7:28pm UTC](https://meta.discourse.org/t/signup-emails-not-sent/52887/2 "2016-11-14T19:28:44Z")

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I had the same problem 2 weeks ago, digest email and email notifications working fine, but invite emails not received by users nor visible in Admin \> Email \> Sent. And no error showing in the Error Log.

Did not find where it came from, but it resolved with an upgrade to Discourse 1.7.0 beta7+27…

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### Author: ![zsero](https://sea3.discourse-cdn.com/meta/user_avatar/meta.discourse.org/zsero/32/64016_2.png) [@zsero](https://meta.discourse.org/u/zsero)
#### Post date: [November 14, 2016, 7:48pm UTC](https://meta.discourse.org/t/signup-emails-not-sent/52887/3 "2016-11-14T19:48:44Z")

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I really think this is a bug in 1.6.6.

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### Author: ![pfaffman](https://sea3.discourse-cdn.com/meta/user_avatar/meta.discourse.org/pfaffman/32/120154_2.png) [@pfaffman](https://meta.discourse.org/u/pfaffman)
#### Post date: [November 14, 2016, 8:06pm UTC](https://meta.discourse.org/t/signup-emails-not-sent/52887/4 "2016-11-14T20:06:10Z")

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I have an install customer with the same problem. It seems that rebooting helps for a while. Perhaps it’s a bug having to do with Sidekiq?

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### Author: ![zsero](https://sea3.discourse-cdn.com/meta/user_avatar/meta.discourse.org/zsero/32/64016_2.png) [@zsero](https://meta.discourse.org/u/zsero)
#### Post date: [November 14, 2016, 8:14pm UTC](https://meta.discourse.org/t/signup-emails-not-sent/52887/5 "2016-11-14T20:14:28Z")

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I can confirm, I’ve downgraded to 1.6.4 and the signup emails are sent again.

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### Author: ![zsero](https://sea3.discourse-cdn.com/meta/user_avatar/meta.discourse.org/zsero/32/64016_2.png) [@zsero](https://meta.discourse.org/u/zsero)
#### Post date: [November 14, 2016, 8:26pm UTC](https://meta.discourse.org/t/signup-emails-not-sent/52887/6 "2016-11-14T20:26:16Z")

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Sorry, it was not a downgrade, the version is still the same. So it must have been the same restart temporary fix as you’ve mentioned.

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### Author: ![zsero](https://sea3.discourse-cdn.com/meta/user_avatar/meta.discourse.org/zsero/32/64016_2.png) [@zsero](https://meta.discourse.org/u/zsero)
#### Post date: [November 14, 2016, 9:52pm UTC](https://meta.discourse.org/t/signup-emails-not-sent/52887/7 "2016-11-14T21:52:09Z")

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Ended up upgrading to v1.7.0.beta7 +98, won’t be able to help debugging this issue.

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### Author: ![Falco](https://sea3.discourse-cdn.com/meta/user_avatar/meta.discourse.org/falco/32/179432_2.png) [@Falco](https://meta.discourse.org/u/Falco)
#### Post date: [November 14, 2016, 11:06pm UTC](https://meta.discourse.org/t/signup-emails-not-sent/52887/8 "2016-11-14T23:06:25Z")

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Should be fixed on v1.6.7

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### Author: ![codinghorror](https://sea3.discourse-cdn.com/meta/user_avatar/meta.discourse.org/codinghorror/32/110067_2.png) [@codinghorror](https://meta.discourse.org/u/codinghorror)
#### Post date: [November 15, 2016, 12:56am UTC](https://meta.discourse.org/t/signup-emails-not-sent/52887/9 "2016-11-15T00:56:42Z")

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