# Silence staged users silently?

**URL:** <https://meta.discourse.org/t/silence-staged-users-silently/106132>\
**Category:** Product Support\
**Created:** [09.Январь.2019 23:36:57 UTC](https://meta.discourse.org/t/silence-staged-users-silently/106132 "2019-01-09T23:36:57Z")\
**Posts on this page:** 1\
**Showing post:** 1

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**Author:** ![icaria36](https://sea3.discourse-cdn.com/meta/user_avatar/meta.discourse.org/icaria36/32/426431_2.png) [@icaria36](https://meta.discourse.org/u/icaria36)\
**Post date:** [09.Январь.2019 23:36:57 UTC](https://meta.discourse.org/t/silence-staged-users-silently/106132/1 "2019-01-09T23:36:57Z")

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Is there a way to avoid that staged users get emails from Discourse when they are being silenced and/or their posts are being marked as spam?

Reasoning: When you are accepting incoming email to a private Discourse (i.e. the ticketing setup), you are exposed to people sending you all kinds of stuff. For instance, in our case several people have subscribed us to their newsletters, probably in good faith, but the fact is that these emails are not support requests and we’d rather get them out of the way.

Silencing users does just that, but when silencing a user an email is sent communicating this silencing. This makes sense for registered users, but there are many situations where this email isn’t useful. Spambots get excited when you reply to their chatter, and real humans might get confused or upset.

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_[View the full topic](https://meta.discourse.org/t/silence-staged-users-silently/106132)._