# Site laadt op IP, maar niet op subdomein

**URL:** https://meta.discourse.org/t/site-loads-on-ip-but-not-on-subdomain/273816
**Category:** Self-hosting
**Tags:** unsupported-install
**Created:** [3 augustus 2023 om 12:36 UTC](https://meta.discourse.org/t/site-loads-on-ip-but-not-on-subdomain/273816 "2023-08-03T12:36:55Z")
**Posts on this page:** 7
**Page:** 1

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### Author: ![Jacob\_Peebles](https://sea3.discourse-cdn.com/meta/user_avatar/meta.discourse.org/jacob_peebles/32/168161_2.png) [@Jacob\_Peebles](https://meta.discourse.org/u/Jacob_Peebles)
#### Post date: [3 augustus 2023 om 12:36 UTC](https://meta.discourse.org/t/site-loads-on-ip-but-not-on-subdomain/273816/1 "2023-08-03T12:36:56Z")

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Hello,

I’ve setup bitnami discourse here, [http://34.139.129.190/](http://34.139.129.190/) on GCP, and I have added an A record to point it to here, [forum.employ.com](http://forum.employ.com)

Unfortunately the subdomain appears to just spin…but the IP address loads no problem. What am I doing wrong?

Thanks,

Jake

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<div class="post-metadata">

### Author: ![Jacob\_Peebles](https://sea3.discourse-cdn.com/meta/user_avatar/meta.discourse.org/jacob_peebles/32/168161_2.png) [@Jacob\_Peebles](https://meta.discourse.org/u/Jacob_Peebles)
#### Post date: [3 augustus 2023 om 12:46 UTC](https://meta.discourse.org/t/site-loads-on-ip-but-not-on-subdomain/273816/2 "2023-08-03T12:46:55Z")

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Here is my console log error…

 ![Screenshot 2023-08-03 at 8.46.43 AM](https://global.discourse-cdn.com/meta/original/4X/3/4/e/34e8f1a363691e4050506c81f4f43ad76b1527e4.jpeg)

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<div class="post-metadata">

### Author: ![pfaffman](https://sea3.discourse-cdn.com/meta/user_avatar/meta.discourse.org/pfaffman/32/120154_2.png) [@pfaffman](https://meta.discourse.org/u/pfaffman)
#### Post date: [3 augustus 2023 om 18:44 UTC](https://meta.discourse.org/t/site-loads-on-ip-but-not-on-subdomain/273816/3 "2023-08-03T18:44:01Z")

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You’ll need do a [standard install](https://meta.discourse.org/t/142537?silent=true) or ask the Bitnami people for help. Discourse typically won’t work on an ip.

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<div class="post-metadata">

### Author: ![Jacob\_Peebles](https://sea3.discourse-cdn.com/meta/user_avatar/meta.discourse.org/jacob_peebles/32/168161_2.png) [@Jacob\_Peebles](https://meta.discourse.org/u/Jacob_Peebles)
#### Post date: [4 augustus 2023 om 13:41 UTC](https://meta.discourse.org/t/site-loads-on-ip-but-not-on-subdomain/273816/4 "2023-08-04T13:41:47Z")

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Okay, I understand. I was hoping given it was basically a standard looking install someone here might have a pointer on how to get this working. Looks like it’s the case of 99% done, but 100% have to start from scratch.

Thanks for the help.

- Jake

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<div class="post-metadata">

### Author: ![pfaffman](https://sea3.discourse-cdn.com/meta/user_avatar/meta.discourse.org/pfaffman/32/120154_2.png) [@pfaffman](https://meta.discourse.org/u/pfaffman)
#### Post date: [4 augustus 2023 om 23:30 UTC](https://meta.discourse.org/t/site-loads-on-ip-but-not-on-subdomain/273816/5 "2023-08-04T23:30:43Z")

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If you somehow have data in the existing instance you should be able to make a backup and restore to the [standard install](https://meta.discourse.org/t/142537?silent=true).

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<div class="post-metadata">

### Author: ![Jacob\_Peebles](https://sea3.discourse-cdn.com/meta/user_avatar/meta.discourse.org/jacob_peebles/32/168161_2.png) [@Jacob\_Peebles](https://meta.discourse.org/u/Jacob_Peebles)
#### Post date: [5 augustus 2023 om 01:53 UTC](https://meta.discourse.org/t/site-loads-on-ip-but-not-on-subdomain/273816/6 "2023-08-05T01:53:55Z")

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No data, just a bare install.

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<div class="post-metadata">

### Author: ![Stephen](https://sea3.discourse-cdn.com/meta/user_avatar/meta.discourse.org/stephen/32/95011_2.png) [@Stephen](https://meta.discourse.org/u/Stephen)
#### Post date: [5 augustus 2023 om 03:43 UTC](https://meta.discourse.org/t/site-loads-on-ip-but-not-on-subdomain/273816/7 "2023-08-05T03:43:46Z")

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As Jay has mentioned we can’t help with the bitnami install. That package exists to promote bitnami and has historically caused all kinds of headache.

Follow the [standard install](https://meta.discourse.org/t/142537?silent=true) on a fresh VPS and see how you go.
