# 网站在备份后宕机
**URL:** https://meta.discourse.org/t/site-went-down-after-taking-backup/82541
**Category:** Support
**Created:** [2018年三月8日 19:13 UTC](https://meta.discourse.org/t/site-went-down-after-taking-backup/82541 "2018-03-08T19:13:32Z")
**Posts on this page:** 14
**Page:** 1
### Author:  [@Gulshan\_Kumar](https://meta.discourse.org/u/Gulshan_Kumar)
#### Post date: [2018年三月8日 19:13 UTC](https://meta.discourse.org/t/site-went-down-after-taking-backup/82541/1 "2018-03-08T19:13:32Z")
Hello,
I took backup, now my site down. What may be possible reason?
Cloudflare said - Connection timed out. So, I disabled Cloudflare.
Now, Browser says - This site can’t be reached
Thanks & Regards,
Gulshan
---
### Author:  [@dje4321](https://meta.discourse.org/u/dje4321)
#### Post date: [2018年三月8日 19:15 UTC](https://meta.discourse.org/t/site-went-down-after-taking-backup/82541/2 "2018-03-08T19:15:07Z")
Possible things that might be wrong.
Is there anything in the logs?
Have you tried restarting discourse?
Is the backup still going on?
---
### Author:  [@Gulshan\_Kumar](https://meta.discourse.org/u/Gulshan_Kumar)
#### Post date: [2018年三月8日 19:20 UTC](https://meta.discourse.org/t/site-went-down-after-taking-backup/82541/3 "2018-03-08T19:20:15Z")
> [@dje4321](#):
>
> Is there anything in the logs?
Please see, this is from `admin/backups/logs` page.
[https://dl.dropboxusercontent.com/s/kyn77h5sybi41xn/backup-logs.txt](https://dl.dropboxusercontent.com/s/kyn77h5sybi41xn/backup-logs.txt)
> [@dje4321](#):
>
> Have you tried restarting discourse?
How to do that? Please tell me.
> [@dje4321](#):
>
> Is the backup still going on?
I guess, no. Just site went down.
---
### Author:  [@dje4321](https://meta.discourse.org/u/dje4321)
#### Post date: [2018年三月8日 19:22 UTC](https://meta.discourse.org/t/site-went-down-after-taking-backup/82541/4 "2018-03-08T19:22:52Z")
Are you using some kind of discourse hosting provider by chance?
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### Author:  [@Gulshan\_Kumar](https://meta.discourse.org/u/Gulshan_Kumar)
#### Post date: [2018年三月8日 19:24 UTC](https://meta.discourse.org/t/site-went-down-after-taking-backup/82541/5 "2018-03-08T19:24:32Z")
Before site went down - I received “The backup was successful.” message.
…
Site went up, now after few minutes (approximately 12 minutes)
I see site is up automatically, and again I received same push notification that “The backup was successful.”
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### Author:  [@supermathie](https://meta.discourse.org/u/supermathie)
#### Post date: [2018年三月8日 19:26 UTC](https://meta.discourse.org/t/site-went-down-after-taking-backup/82541/6 "2018-03-08T19:26:32Z")
您能告诉我们您使用的是哪种配置吗？
- [Communiteq](https://www.communiteq.com)（原 DiscourseHosting）？
- 自托管？
- 您是否使用了 pgbouncer？
---
### Author:  [@Gulshan\_Kumar](https://meta.discourse.org/u/Gulshan_Kumar)
#### Post date: [2018年三月8日 19:27 UTC](https://meta.discourse.org/t/site-went-down-after-taking-backup/82541/7 "2018-03-08T19:27:29Z")
I am using self-hosted.
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### Author:  [@dje4321](https://meta.discourse.org/u/dje4321)
#### Post date: [2018年三月8日 19:29 UTC](https://meta.discourse.org/t/site-went-down-after-taking-backup/82541/8 "2018-03-08T19:29:37Z")
you should be able to restart it by sshing into the server where discourse is being hosted and cd into `/var/discourse`. if discourse is installed elsewhere than cd into where its installed
run this to restart discourse
`sudo ./launcher restart app`
app may or may not be the name of the discourse image. just replace it with whatever you used.
---
### Author:  [@Gulshan\_Kumar](https://meta.discourse.org/u/Gulshan_Kumar)
#### Post date: [2018年三月8日 19:31 UTC](https://meta.discourse.org/t/site-went-down-after-taking-backup/82541/9 "2018-03-08T19:31:14Z")
> [@Gulshan\_Kumar](#):
>
> Site went up, now after few minutes (approximately 12 minutes)
Now it is up. Sorry, in bit hurry up panic moment, I wrote down, instead of up.
Now it is okay. Thanks for the response.
---
### Author:  [@Gulshan\_Kumar](https://meta.discourse.org/u/Gulshan_Kumar)
#### Post date: [2018年三月8日 19:33 UTC](https://meta.discourse.org/t/site-went-down-after-taking-backup/82541/10 "2018-03-08T19:33:33Z")
I also received today Upgrade message, should I do? Will I have to face any downtime?
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### Author:  [@dje4321](https://meta.discourse.org/u/dje4321)
#### Post date: [2018年三月8日 19:35 UTC](https://meta.discourse.org/t/site-went-down-after-taking-backup/82541/11 "2018-03-08T19:35:19Z")
to upgrade just goto /admin/upgrade and click upgrade.
Downtime is minimal.
---
### Author:  [@Gulshan\_Kumar](https://meta.discourse.org/u/Gulshan_Kumar)
#### Post date: [2018年三月8日 19:36 UTC](https://meta.discourse.org/t/site-went-down-after-taking-backup/82541/12 "2018-03-08T19:36:05Z")
Is this process automated like we do in WordPress? or I have to do anything extra after clicking on Updrade? I am afraid.
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### Author:  [@dje4321](https://meta.discourse.org/u/dje4321)
#### Post date: [2018年三月8日 20:15 UTC](https://meta.discourse.org/t/site-went-down-after-taking-backup/82541/13 "2018-03-08T20:15:29Z")
its almost entriely automated. there is one extra click that just confirms that you want to upgrade
there is no need to worry. Nothing should go wrong
---
### Author:  [@JammyDodger](https://meta.discourse.org/u/JammyDodger)
#### Post date: [2024年六月8日 12:37 UTC](https://meta.discourse.org/t/site-went-down-after-taking-backup/82541/14 "2024-06-08T12:37:47Z")
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