SketchUp: authorization error when signing up


(SketchUp Community Manager) #1

So a few people emailed me and said that when they sign up they get an " error authorization". I just tried it and I get the same thing. See below:

Thanks for your help!


#2

Have any settings in the admin ⇨ settings ⇨ login area been changed? Are there any errors being reported in the admin ⇨ logs ⇨ errors section that might be related?


(Robin Ward) #3

Hi Alex,

I am looking into this ASAP.


(SketchUp Community Manager) #4

Thanks everyone!!

The login settings have not been changed, but yes we see errors being reported in the admin logs error section. I have some engineers looking into it on our end to try to figure out what broke.