# Email saltata: l'utente non esiste

**URL:** <https://meta.discourse.org/t/skipped-email-user-does-not-exist/110574>\
**Category:** Product Support\
**Created:** [3 Marzo 2019, 7:39pm UTC](https://meta.discourse.org/t/skipped-email-user-does-not-exist/110574 "2019-03-03T19:39:53Z")\
**Posts on this page:** 1\
**Showing post:** 2

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**Author:** ![Stephen](https://sea3.discourse-cdn.com/meta/user_avatar/meta.discourse.org/stephen/32/95011_2.png) [@Stephen](https://meta.discourse.org/u/Stephen)\
**Post date:** [3 Marzo 2019, 8:25pm UTC](https://meta.discourse.org/t/skipped-email-user-does-not-exist/110574/2 "2019-03-03T20:25:04Z")

</div>

If you’re getting an error 550 from the mail server of the user, then either their account was deleted or incorrectly entered.

How was their email address verified? Were they part of an import from another system, or did they register and verify themselves?

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