# Slack /discourse post command hug on \`loading transcript\`

**URL:** https://meta.discourse.org/t/slack-discourse-post-command-hug-on-loading-transcript/181498
**Category:** Support
**Created:** [March 1, 2021, 5:06pm UTC](https://meta.discourse.org/t/slack-discourse-post-command-hug-on-loading-transcript/181498 "2021-03-01T17:06:06Z")
**Posts on this page:** 1
**Page:** 1

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### Author: ![taylor\_everactive](https://avatars.discourse-cdn.com/v4/letter/t/50afbb/32.png) [@taylor\_everactive](https://meta.discourse.org/u/taylor_everactive)
#### Post date: [March 1, 2021, 5:06pm UTC](https://meta.discourse.org/t/slack-discourse-post-command-hug-on-loading-transcript/181498/1 "2021-03-01T17:06:06Z")

</div>

Hi,

We’re trialing Discourse for our team and I’m running into an issue.

When trying to use the `/discourse post thread xxxxxxx` command within Slack, I get a message saying “loading transcript”, but nothing else.

In the logs in the admin panel, I see this:

```plaintext
/var/www/discourse/plugins/discourse-chat-integration/lib/discourse_chat/provider/slack/slack_command_controller.rb:85:in `block in process_post_request'

/var/www/discourse/lib/scheduler/defer.rb:94:in `block in do_work'

rails_multisite-2.5.0/lib/rails_multisite/connection_management.rb:294:in `with_connection'
rails_multisite-2.5.0/lib/rails_multisite/connection_management.rb:73:in `with_connection'
/var/www/discourse/lib/scheduler/defer.rb:89:in `do_work'

/var/www/discourse/lib/scheduler/defer.rb:79:in `block (2 levels) in start_thread'

```

I saw a similar post that had issues with the app not being added to the channel, but that’s not the case here. The app is able to post when someone starts a thread in Discourse, for example.

Thanks for any help!