# SMTP email issue Net::Timeout

**URL:** <https://meta.discourse.org/t/smtp-email-issue-net-timeout/180080>\
**Category:** Self-hosting\
**Created:** [February 17, 2021, 5:32pm UTC](https://meta.discourse.org/t/smtp-email-issue-net-timeout/180080 "2021-02-17T17:32:59Z")\
**Posts on this page:** 1\
**Showing post:** 1

<div class="post-metadata">

**Author:** ![kyekiller](https://sea3.discourse-cdn.com/meta/user_avatar/meta.discourse.org/kyekiller/32/209994_2.png) [@kyekiller](https://meta.discourse.org/u/kyekiller)\
**Post date:** [February 17, 2021, 5:32pm UTC](https://meta.discourse.org/t/smtp-email-issue-net-timeout/180080/1 "2021-02-17T17:32:59Z")

</div>

Hello, I’ve been trying to fix my smtp issue and it doesn’t send emails and when I run the `./discourse-doctor` command it gives me an `Net::Timeout` error.

Thanks in advance for the help.

app.yml smtp section

`DISCOURSE_SMTP_ADDRESS: plesk.oxide.host `  
`DISCOURSE_SMTP_PORT: 465 `  
`DISCOURSE_SMTP_USER_NAME: no-reply@kyekillerbot.xyz `  
`DISCOURSE_SMTP_PASSWORD: password `  
`DISCOURSE_SMTP_ENABLE_START_TLS: true # (optional, default true) `  
`DISCOURSE_SMTP_AUTHENTICATION: login`

I have tried telnet, but it connects to the smtp domain successfully .

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_[View the full topic](https://meta.discourse.org/t/smtp-email-issue-net-timeout/180080)._