Hello, I’ve been trying to set up my Discourse forum, everything is fine except that I won’t get any mail for the admin account when trying to set it up. I use mailgun, and everything is fine on that end in the DNS settings, with it showing “active” or “verified” in green colors on all the settings…

Hi, you’ll find some useful hint here: Troubleshoot email on a new Discourse install Some port issue maybe are-your-smtp-connections-being-blocked-4 ?

I’ve tried solutions there and I’m kinda stuck, I even did a rebuild to make sure I didnt spell anything wrong, but I copy pasted everything during my setup to make sure I wouldn’t misspell anything. This is the message I get when checking the port: [image]

Are you attempting to hosting this forum in the cloud, if so, which provider are you using? They may be blocking the requests.

I’m hosting it on digitalocean with the discourse 1 click app.

:thinking: could you try to authenticate create a base64 encoded string echo -ne '\0username\0password' | base64 then openssl s_client -connect smtp.mailgun.com:587 -starttls smtp and AUTH PLAIN withthebase64stringfromabove

I take that back. It did initialize a connection to mailgun.

Where do I do this? I’m sorry I’m not a coder, just literally followed this youtube tutorial lol. [How To Install Discourse Forum Using a Digital Ocean One-Click Server]

[afbeelding] DiscourseUser: discourse 1 click app. oh… [afbeelding] Digitalocean 1-click Discourse install I think DO one click is not a community-supported setup. I think you should reset your droplet instead and go ahead with this one. standard install

I see, I mean I’ve done it before successfully with the “1 click app” 2 years ago for another forum, and the only thing that I have trouble with right now is the email not going through :frowning: seems rather excessive to do it the hard way which I probably can’t anyways with this minor issue

Sorry I pasted the wrong youtube video, I updated previous post but this is the one: [How To Install Discourse Forum Using a Digital Ocean One-Click Server]

SMTPAuthenticationError - Ik ontvang geen e-mail van mailgun om het admin-account in te stellen

Ondersteuning Installatie

pfaffman (Jay Pfaffman) 12 december 2022 om 02:30 14

See Troubleshoot email on a new Discourse install

Topic		Antwoorden	Weergaven
Setup with digital ocean and SMTP Self-hosting unsupported-install	13	3516	20 december 2018
Email doesn't work on Discourse Support email	9	212	18 juni 2025
Net::SMTPAuthenticationError due to wrong mailgun server Self-hosting email	2	722	9 september 2023
Help, do not send the email Self-hosting	12	2371	8 maart 2018
Troubleshoot email on a new Discourse install Self-Hosting email , configuring , how-to	36	183878	27 april 2026

SMTPAuthenticationError - Ik ontvang geen e-mail van mailgun om het admin-account in te stellen

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