Just wondering if someone could advise on this one.
We had a user who registered and seemingly wired up (we think) their Twitter account. They managed to post and earned some badges, updated their profile. All good. A couple of days later they were unable to login.
Having done a little digging it would seem on their account (Discourse) the “Logins” field is blank, e.g. doesn’t say “Twitter(RobMeade)” etc.
The email address field is populated and validated.
Our hosted solution is configured only for social logins (Facebook, Twitter, GitHub and Google).
They have confirmed the app is listed under Twitter / Settings / Apps etc.
What I cannot work out is how either the account became dis-associated with the Twitter account, or, if it wasn’t ever associated, how they posted?
Also - is there any way of resolving this without having to delete the user (Discourse) and get them to register again? I can’t see any admin options to associate the social account, and when they click on the Login button on Discourse, even when choosing Twitter they are then given the Create an Account modal window.
Any help on this one would be really appreciated - I can provide specific details for our hosted solution / member if it is of use - I’m guessing you can perhaps see some details behind the scenes (I did check logs and stuff but haven’t found a way to resolve yet).
Thanks in advance,